IT Support Engineer – Hybrid Role with 33 Days Leave
Group 1 Automotive
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Benefits offered by this job
Job summary
Group 1 Automotive in Milton Keynes is seeking an IT Support Engineer to deliver remote and on-site technical support across the business. You will handle tickets, maintain devices, and support hardware rollouts, ensuring smooth daily operations.
The role requires strong Microsoft 365 proficiency, excellent customer-focused service, and the ability to guide the IT Support team toward best-in-class service. A supportive benefits package is included.
Qualifications
- Experience in first- or second-line IT support in an office or multi-site environment.
- Strong troubleshooting of Windows systems, hardware, and network issues.
- Excellent M365 skills and user support experience.
Responsibilities
- Provide remote and in-person IT support for users across sites.
- Manage and resolve service tickets with regular updates.
- Set up and maintain PCs, devices, printers, and office equipment.
- Support hardware rollouts and user access requests.
- Guide IT Support Team on best practices and priorities.
Skills
Job description
Group 1 Automotive in Milton Keynes is seeking an IT Support Engineer to deliver remote and on-site technical support across the business. You will handle tickets, maintain devices, and support hardware rollouts, ensuring smooth daily operations.
The role requires strong Microsoft 365 proficiency, excellent customer-focused service, and the ability to guide the IT Support team toward best-in-class service. A supportive benefits package is included.
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