IT Support Engineer

Xact Placements Limited; Slough; On-site; GBP 27,000 - 32,000; Full time

Job summary

A recruitment agency is offering an exciting opportunity for an ICT Technician based in Slough. The role involves maintaining IT hardware and services across school sites while improving ICT standards. Candidates should have at least two years of experience in a similar role, strong customer service and communication skills, along with proficiency in Office 365 and other user applications. The salary ranges from £27,000 to £32,000 per annum depending on experience.

Qualifications

• 2+ years’ experience ideally within education.
• Skilled in installing new and existing software across the network.
• Experience in providing technical support for users.

Responsibilities

• Manage technical issues by providing efficient solutions.
• Install and repair computers with standardised applications.
• Complete a wide range of technical duties related to computer networks.

Skills

Excellent customer service

Communication skills

High level knowledge of user applications

Office 365

Technical problem solving

Job description

Are you looking for a new exciting opportunity working as an ICT Technician to be based in Slough?

You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as contributing to improving the standard of their ICT provisions.

This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.

Main Duties of the Role

• Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
• Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
• Complete a wide range of technical duties related to the computer network and desktop services, first in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware).

Your Skills and Experience

• 2+ years’ similar experience ideally within education
• Excellent customer service and communication skills
• High level knowledge of common user applications and skilled in using Office 365.
• Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems.

Salary

• £27,000-£32,000 per annum, depending on experience