IT Support Apprentice: Launch Your Tech Career

QA Apprenticeships; Gateshead; On-site; GBP 18,000 - 25,000; Full time

Job summary

A training provider is seeking a motivated IT Apprentice in Gateshead. The role involves supporting end users, troubleshooting IT issues, and ensuring smooth operations. Candidates should have a keen interest in IT, good communication skills, and basic knowledge of Windows and Office. This is a great opportunity for anyone looking to launch an IT career while working towards a nationally recognized qualification!

Benefits

Employee ownership

24 / 7 GP access

Paid volunteering days

Exclusive perks and discounts

Ongoing training and development

Wellbeing initiatives

Qualifications

• Keen interest in IT and technology.
• Willingness to learn and develop skills.
• Experience with IT through school or personal projects is beneficial.

Responsibilities

• The first point of contact for IT support.
• Log and prioritise incoming support requests.
• Troubleshoot basic hardware, software, and network issues.
• Assist with setting up PCs and laptops.

Skills

Curiosity about technology

Good communication skills

Problem-solving abilities

Attention to detail

Reliable and eager to learn

Education

3 GCSEs at grades 4 (A-C)

GCSE Maths and English at grades 3 (D or above)

Tools

Microsoft Windows

Office applications

Active Directory

Office 365

Job description

A training provider is seeking a motivated IT Apprentice in Gateshead. The role involves supporting end users, troubleshooting IT issues, and ensuring smooth operations. Candidates should have a keen interest in IT, good communication skills, and basic knowledge of Windows and Office. This is a great opportunity for anyone looking to launch an IT career while working towards a nationally recognized qualification!