IT Support Apprentice — Digital Technician Path

University College Birmingham; Birmingham; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

29 days leave per year

Public pension 20.9%

Private healthcare (Aviva)

Digital GP Service

Employee assistance programme

Staff development sponsorship

Cycle salary sacrifice

Free on-site gym

Job summary

University College Birmingham is seeking a motivated Technology Apprentice to join the busy IT Team in Birmingham. You will provide first line support to staff and students, both on campus and remotely, while developing IT skills during the 20-month fixed-term programme.

The role includes working towards a Level 3 Digital Support Technician apprenticeship, with a proactive, collaborative approach and interest in emerging technologies.

Qualifications

• Interest in IT and customer-facing roles.
• Willingness to learn and complete Level 3 Digital Support Technician apprenticeship.
• Ability to work on campus and remotely.

Responsibilities

• Provide first line IT support to staff and students.
• Assist with a variety of IT issues on campus and remotely.
• Develop a broad range of IT skills during the apprenticeship.

Skills

Customer service

IT interest

Teamwork

Education

GCSEs or equivalent

Job description

University College Birmingham is seeking a motivated Technology Apprentice to join the busy IT Team in Birmingham. You will provide first line support to staff and students, both on campus and remotely, while developing IT skills during the 20-month fixed-term programme.

The role includes working towards a Level 3 Digital Support Technician apprenticeship, with a proactive, collaborative approach and interest in emerging technologies.