IT Support Technician - 1st/2nd Line, Campus Tech Upgrades
University College Birmingham
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Job summary
University College Birmingham is seeking an experienced Information Technology professional to join our Digital IT Services Department as an IT Support Technician. The Technicians team provides 1st and 2nd line support to students and staff across campus, ensuring reliable access to systems and services.
The department is growing during a transformation phase to implement a more modern digital infrastructure.
Qualifications
- Experience in an Information Technology role with hardware and software knowledge.
- Experience providing 1st and 2nd line IT support to users.
Responsibilities
- Provide 1st line IT support to students and staff across campus.
- Provide 2nd line IT support when required as part of a growing team.
Skills
Job description
University College Birmingham is seeking an experienced Information Technology professional to join our Digital IT Services Department as an IT Support Technician. The Technicians team provides 1st and 2nd line support to students and staff across campus, ensuring reliable access to systems and services.
The department is growing during a transformation phase to implement a more modern digital infrastructure.
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