IT Service Transition Lead | Hybrid (2-3 days onsite)

Harvey Nash Group; Milton Keynes; On-site; GBP 100,000 - 131,000; Full time

Job summary

Harvey Nash Group is seeking an experienced Service Transition Manager in Milton Keynes to drive the transition of IT services into live operations. The role reports to the Senior IT Service Manager and involves coordinating across multiple workstreams, with a focus on legacy technology and service model transformation.

The position is 6-12 months, with a Jan 2027 start, outside IR35, and an onsite requirement of 2-3 days per week.

Qualifications

• Experience delivering IT service transitions in large, complex organisations.
• Proven ability to manage stakeholders across multiple teams and senior levels.
• Experience working with legacy IT environments and service model transformation.

Responsibilities

• Lead the transition of IT services into live operations across concurrent workstreams.
• Build relationships quickly with diverse stakeholders and outsourcing partners.
• Manage issues and escalations effectively, ensuring operational readiness.
• Collaborate with IT Operations and Senior IT Service Manager to steer transition activities.

Skills

Service transition

Stakeholder management

Legacy IT environments

IT operations

Outsourcing experience

Vendor management

Indian outsourcing experience

Job description

Harvey Nash Group is seeking an experienced Service Transition Manager in Milton Keynes to drive the transition of IT services into live operations. The role reports to the Senior IT Service Manager and involves coordinating across multiple workstreams, with a focus on legacy technology and service model transformation.

The position is 6-12 months, with a Jan 2027 start, outside IR35, and an onsite requirement of 2-3 days per week.