IT Process Improvement Analyst

Fareham Introduction Saab Uk; New Alresford; On-site; GBP 50,000 - 70,000; Full time

Job summary

Saab UK is seeking an experienced IT Process Analyst for the Fareham area to analyse, improve, and govern IT processes in line with ISO standards and QA governance. You will map processes, produce documentation, and support audits while collaborating with IT, Cyber Security, Engineering, HR and Operations.

The role emphasizes accuracy, traceability, and a culture of continuous improvement in a regulated defence environment.

Qualifications

• Proven experience as IT Process Analyst, Business Analyst, or similar role.
• Strong working knowledge of ISO standards (ISO 20000, ISO 27001, ISO 9001).
• Experience supporting audits and maintaining evidence for compliance.

Skills

IT Process Analyst

ISO standards

Process mapping

Communication

Tools

Visio

Lucidchart

BPMN

ITIL

ServiceNow

Jira Service Management

Job description

Saab UK is seeking an experienced IT Process Analyst for the Fareham area to analyse, improve, and govern IT processes in line with ISO standards and QA governance. You will map processes, produce documentation, and support audits while collaborating with IT, Cyber Security, Engineering, HR and Operations.

The role emphasizes accuracy, traceability, and a culture of continuous improvement in a regulated defence environment.