IT Process Analyst: Drive ISO-Compliant Improvement

Fareham Introduction Saab Uk; East Cowes; On-site; GBP 42,000 - 65,000; Full time

Job summary

Saab UK is seeking an IT Process Analyst based in Fareham to analyse, improve and govern IT processes in alignment with ISO standards. The role focuses on documenting workflows, SOPs, and ensuring traceability across IT, Cyber Security, Engineering, HR and Operations while supporting audits and continuous improvement.

The candidate will work within Saab UK's IT and Business Systems functions, driving process clarity, governance, and training to foster a culture of trust and excellence in line

Qualifications

• Proven experience as an IT Process Analyst, Business Analyst, or similar role.
• Strong working knowledge of ISO standards (ISO 20000, ISO 27001, ISO 9001).
• Experience supporting audits and maintaining evidence for compliance.
• Familiarity with ITIL and IT Service Management practices.
• Skilled in process mapping tools (Visio, Lucidchart, BPMN).
• Excellent communication skills, able to translate complex topics for diverse audiences.

Skills

IT Process Analyst experience

ISO standards knowledge

Audits support

ITIL / IT Service Management

Effective communication

Tools

Visio

Lucidchart

BPMN

ServiceNow

Jira Service Management

Job description

Saab UK is seeking an IT Process Analyst based in Fareham to analyse, improve and govern IT processes in alignment with ISO standards. The role focuses on documenting workflows, SOPs, and ensuring traceability across IT, Cyber Security, Engineering, HR and Operations while supporting audits and continuous improvement.

The candidate will work within Saab UK's IT and Business Systems functions, driving process clarity, governance, and training to foster a culture of trust and excellence in line