IT Process Analyst: ISO & Governance Champion

Fareham Introduction Saab Uk; West Worldham; On-site; GBP 45,000 - 70,000; Full time

Job summary

Saab UK is seeking an IT Process Analyst to support IT and Business Systems by analysing, improving, and governing IT processes in alignment with ISO standards. You will maintain documentation, facilitate stakeholder workshops, and monitor process performance using KPIs.

The role requires collaboration across IT, Cyber Security, Engineering, HR and Operations to ensure practical, compliant processes and a culture of continuous learning aligned with Saab's values.

Qualifications

• Proven experience as IT Process Analyst, Business Analyst, or similar role.
• Strong working knowledge of ISO standards (ISO 20000, ISO 27001, ISO 9001).
• Experience supporting audits and maintaining evidence for compliance.
• Familiarity with ITIL and IT Service Management practices.

Responsibilities

• Analyze, improve, and govern IT processes in alignment with ISO standards.
• Support governance activities including change management and risk assessments.
• Produce and maintain high-quality process documentation (workflows, SOPs, work instructions).
• Engage stakeholders across IT, Cyber Security, Engineering, HR and Operations to embed compliant processes.

Skills

IT Process Analyst

Business Analyst

ISO standards

ITIL

Communication

Process mapping tools

Tools

Visio

Lucidchart

BPMN

ServiceNow

Jira Service Management

Job description

Saab UK is seeking an IT Process Analyst to support IT and Business Systems by analysing, improving, and governing IT processes in alignment with ISO standards. You will maintain documentation, facilitate stakeholder workshops, and monitor process performance using KPIs.

The role requires collaboration across IT, Cyber Security, Engineering, HR and Operations to ensure practical, compliant processes and a culture of continuous learning aligned with Saab's values.