IT Process Analyst: ISO-Driven Improvement & Governance

Fareham Introduction Saab Uk; Barton Stacey; On-site; GBP 45,000 - 65,000; Full time

Job summary

Saab UK seeks an IT Process Analyst to analyse, improve and govern IT processes aligned with ISO standards. You will support audits, maintain governance documentation, and collaborate across IT, Cyber Security, Engineering, HR and Operations to ensure processes are practical and compliant.

The role focuses on process mapping, governance, and continuous improvement within Saab UK's UK operations.

Qualifications

• Proven experience as an IT Process Analyst, B usiness Analyst, or similar role.
• Strong working knowledge of ISO standards (ISO 20000, ISO 27001, ISO 9001).
• Experience supporting audits and maintaining evidence for compliance.
• Familiarity with ITIL and IT Service Management practices.
• Skilled in process mapping tools (Visio, Lucidchart, BPMN).
• Excellent communication skills, able to translate complex topics for diverse audiences.

Responsibilities

• Analyse, improve and govern IT processes in alignment with ISO standards.
• Support internal and external audits by preparing documentation and corrective actions.
• Maintain documentation with accuracy, compliance, and traceability.

Skills

IT Process Analysis

ISO Standards

Audit Support

ITIL Knowledge

Process Mapping Tools

Tools

Visio

Lucidchart

BPMN

ServiceNow

Jira Service Management

Job description

Saab UK seeks an IT Process Analyst to analyse, improve and govern IT processes aligned with ISO standards. You will support audits, maintain governance documentation, and collaborate across IT, Cyber Security, Engineering, HR and Operations to ensure processes are practical and compliant.

The role focuses on process mapping, governance, and continuous improvement within Saab UK's UK operations.