IT Process Analyst: ISO‑Aligned Improvement & Governance

Fareham Introduction Saab Uk; Winterbourne Dauntsey; On-site; GBP 42,000 - 65,000; Full time

Job summary

Saab UK is seeking an IT Process Analyst to analyse, improve, and govern IT processes across the UK business. You will align activities with ISO standards, support audits with evidence, and maintain controlled documentation to ensure governance and traceability.

You will collaborate with IT, Cyber Security, Engineering, HR, and Operations to embed practical processes, deliver training, and promote continuous learning in Saab's culture of trust and innovation.

Qualifications

• Proven experience as IT Process Analyst or similar role.
• Strong knowledge of ISO standards: ISO 20000, 27001, 9001.
• Experience supporting audits and maintaining evidence.
• Familiarity with ITIL and ITSM practices.
• Skilled in process mapping using Visio, Lucidchart, or BPMN.
• Excellent communication, able to translate complex topics.
• Desirable: ITIL Foundation or above.
• Desirable: ISO Lead Auditor or Implementer qualifications.
• Desirable: Defence/aerospace or regulated industries experience.
• Desirable: ServiceNow or Jira Service Management familiarity.
• Desirable: Lean or Six Sigma experience.

Skills

IT Process Analyst

Business Analyst

ISO standards (ISO 20000/27001/9001)

Audit support

ITIL / ITSM

Process mapping tools (Visio/Lucidchar

Communication skills

Tools

Visio

Lucidchart

BPMN

Job description

Saab UK is seeking an IT Process Analyst to analyse, improve, and govern IT processes across the UK business. You will align activities with ISO standards, support audits with evidence, and maintain controlled documentation to ensure governance and traceability.

You will collaborate with IT, Cyber Security, Engineering, HR, and Operations to embed practical processes, deliver training, and promote continuous learning in Saab's culture of trust and innovation.