IT Operations Specialist

Remote Jobs; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading fintech company is seeking an IT Operations Specialist to manage the internal technology infrastructure. This role involves owning device management, onboarding and offboarding employees, and providing IT support. Ideal candidates will have expertise in Mobile Device Management solutions and strong troubleshooting skills. This is a remote position offering the chance to make a significant impact on the efficiency and security of the company's operations.

Qualifications

• Experience with Mobile Device Management (MDM) solutions.
• Strong troubleshooting skills for device issues.
• Ability to create documentation and guides.

Responsibilities

• Implement and manage MDM solutions for device security.
• Onboard and offboard employees regarding IT access and devices.
• Provide IT support for employee technology issues.

Job description

At My Funded Futures, we're transforming the world of proprietary trading by giving traders the capital, tools, and community they need to succeed. We blend innovation, transparency, and performance to create opportunity - helping traders scale faster and smarter. If you're passionate about fintech, financial markets, and data-driven growth, you'll fit right in.

Explore our open roles below and see how you can help us shape the future of funded trading.

About the Role

We're looking for an IT Operations Specialist to own our internal technology infrastructure and support our growing team. You'll be responsible for managing our fleet of company devices, ensuring employees have the tools they need to be productive, and maintaining security across our systems. This is a foundational role—you’ll build the processes and systems that with us.

What You’ll Own

Device Management

• Implement and manage our MDM (Mobile Device Management) solution
• Configure and deploy laptops and mobile devices for new hires
• Enforce security policies across all managed devices (encryption, password policies, automatic updates)
• Maintain hardware inventory and lifecycle management
• Troubleshoot device issues and coordinate repairs/replacements

Employee IT Support

• Onboard new employees: device setup, account provisioning, access management
• Offboard departing employees: device collection, access revocation, data handling
• Serve as first point of contact for employee tech issues
• Create documentation and self-service guides

Location: Remote