IT Operations & Change Lead – Hybrid (Leeds)

Interface Recruitment UK; Burley-in-Wharfedale; Hybrid; GBP 45,000 - 48,000; Full time

Job summary

A regional recruitment agency is seeking a Technical Services Manager in Burley-in-Wharfedale. This hybrid role requires overseeing IT operational support, managing projects, and leading a small team of IT support staff. The ideal candidate will have experience in IT operations, strong communication skills, and the ability to adapt to a fast-paced environment. They will be responsible for ensuring optimal IT service delivery and developing systems in alignment with business objectives. Competitive salary and attractive benefits are included.

Benefits

25 days holiday, increasing to 28 after 5 years

Pension contribution up to 6%

Free on-site parking

Home broadband payment for remote support

Qualifications

• Experience in IT Operations, preferably in a fast-paced environment.
• Proven track record of managing IT support teams.
• In-depth knowledge of Cyber and IT security practices.

Responsibilities

• Manage day-to-day IT Operational Support and Projects.
• Oversee IS team of 4 support staff.
• Develop IT systems and services to meet organizational needs.

Skills

Adaptability

Customer focus

Organizational skills

Communication

IT Support

Education

Commercial exposure

Tools

Microsoft technologies

SQL

VMware

Active Directory

Job description

A regional recruitment agency is seeking a Technical Services Manager in Burley-in-Wharfedale. This hybrid role requires overseeing IT operational support, managing projects, and leading a small team of IT support staff. The ideal candidate will have experience in IT operations, strong communication skills, and the ability to adapt to a fast-paced environment. They will be responsible for ensuring optimal IT service delivery and developing systems in alignment with business objectives. Competitive salary and attractive benefits are included.