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IT Manager

TryHackMe

Remote

GBP 80,000 - 100,000

Full time

15 days ago

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Job summary

A leading tech company is hiring an IT Manager to oversee IT operations for a remote-first team. The role focuses on managing IT security infrastructure, automating key workflows, and ensuring compliance with GDPR and other standards. The ideal candidate has 5 years of IT management experience, expertise in Google Workspace, and strong skills in cybersecurity. This position offers a flexible remote work environment and numerous benefits including personal development budgets, health insurance, and company retreats.

Benefits

Training budget

100% remote work

Flexible working hours

Company retreat

Health insurance

Enhanced parental leave

401k/Pension

Lunch covered

Free subscription for friends and family

Qualifications

5 years in IT management ideally in a remote-first SaaS environment.
Expert in Google Workspace including hands-on automation using APIs.
Proven experience with MDM SSO IAM and device lifecycle management.
Strong understanding of cybersecurity and compliance frameworks (GDPR ISO 27001 SOC 2).
Experience with automating IT workflows and deploying ITSM tools.
Skilled at troubleshooting vendor negotiation and supporting global teams.
Clear communicator with strong stakeholder management skills.

Responsibilities

Administer Google Workspace domain ensuring system integrity and user access.
Enforce cybersecurity best practices and ensure compliance with standards.
Automate key workflows and introduce an ITSM tool to manage support requests.
Provide responsive tech support across time zones.
Create and maintain disaster recovery and backup plans.
Oversee all SaaS cloud and IT vendors.

Skills

Computer Hardware

IT Experience

IT Management

Network Installation

Vendor Management

Computer Networking

Microsoft Windows Server

Windows

IT Service Management

ITIL

SAN

Network Architecture

Education

5 years in IT management

Tools

Google Workspace

Jira

Notion

Were hiring an IT Manager to lead and scale our IT operations across a globally distributed remote-first team. This is a strategic hire to take ownership of IT security infrastructure automation and support - removing friction and enabling productivity at scale.

What Youll Own

1. Infrastructure & Operations

Administer our Google Workspace domain ensuring system integrity and user access.
Implement and manage a licensing solution for all software.
Optimise device procurement and implement and maintain MDM reducing long-term leasing costs and ensuring control of hardware.

2. Security & Compliance

Enforce cybersecurity best practices (e.g. SSO MFA IAM).
Ensure compliance with GDPR ISO 27001 and other standards.
Conduct regular security audits and risk assessments.

3. Automation & Efficiency

Automate key workflows (onboarding / offboarding access).
Introduce an ITSM tool to manage and triage support requests (e.g. Jira or Notion).
Drive cost-efficiency in cloud and SaaS.

4. Support & Service Management

Provide responsive tech support across time zones.
Track and improve IT service performance metrics.
Deliver a frictionless employee onboarding / offboarding experience.

5. Software & Access Management

Implement and manage SSO integrations across systems.
Maintain real-time visibility over access and license usage.
Regularly audit permissions to reduce risk.

6. Business Continuity

Create and maintain disaster recovery and backup plans.
Ensure 24 / 7 access continuity for all business‑critical tools.

7. Vendor Management

Oversee all SaaS cloud and IT vendors.
Evaluate new technologies that align with business growth and budget.

What Success Looks Like

Seamless IT experience employees onboarded and offboarded swiftly.

Zero compliance risk complete control over user access and system integrity.

Smart spend clear ROI on every tool no wastage in licensing or hardware.

Security‑first culture IAM MFA MDM and SSO / Google oauth embedded in operations.

Resilient systems fast recovery and continued service during outages or incidents

Ideal Candidate Profile

5 years in IT management or systems administration ideally in a remote‑first SaaS environment.
Expert in Google Workspace including hands‑on automation using APIs.
Proven experience with MDM SSO IAM and device lifecycle management.
Strong understanding of cybersecurity and compliance frameworks (GDPR ISO 27001 SOC 2).
Experience with automating IT workflows and deploying ITSM tools.
Skilled at troubleshooting vendor negotiation and supporting global teams.
Clear communicator with strong stakeholder management skills.

Benefits & Perks

Salary - We hire across 34 countries. We determine salaries based on Geographic Location Seniority Interview Performance and Market Rates using leading compensation benchmarking tools.

100% Remote - In a fully digital world work from anywhere you want!

Flexi Time - Choose your own hours as long as you have at least 4 hours of overlap with the UK timezone (from 8am - 6pm).

Tools - a dedicated work laptop any accessories you need to do your best work.

Swag Pack - start your TryHackMe journey with a sought‑after branded swag bundle!

Personal Development - 2500 training budget to acquire certifications books and more.

Company Retreat - a n annual company retreat fully paid for by us!

Health Insurance - if youre in a country that doesnt have public health care.

Enhanced Maternity & Paternity- an enhanced package on top of statutory requirements.

401k / Pension - TryHackMe makes it easy to save money for your retirement.

Lunch on us - whether youre a pizza‑lover salad obsessed or a big sushi fan TryHackMe will cover the cost of your lunch order during our recurring company virtual lunches.

Free THM subscription for your circle - we know our platform can be transformative and we want to extend that impact to your family and friends!

Our Hiring Process :