IT Infrastructure engineer

H-E Parts; Newton Aycliffe; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A leading engineering company is seeking an IT Infrastructure Engineer to support Infrastructure-related services in a hybrid role. The ideal candidate will provide technical support for servers, cybersecurity compliance, and work on incident management. Must possess strong interpersonal skills and experience in a multi-site organization. Offers competitive salary and benefits including performance bonuses, health insurance, and flexible perks.

Benefits

Competitive salary

Annual Performance bonus

25 days holiday

Pension scheme

Private medical insurance

Group Life Insurance

Employee Assistance Programme

Qualifications

• Provide technical support for IT Infrastructure services including servers.
• Resolve technical issues and support incident management.
• Ensure compliance with cybersecurity policies.

Responsibilities

• Identify and resolve security vulnerabilities.
• Perform hardening activities for compliance.
• Assist the infrastructure team in various tasks.

Skills

Strong Interpersonal skills

Experience in Infrastructure support

Good experience with Windows servers

Experience with VMware

Experience with Trellix security

Knowledge of Citrix products

Understanding of Zscaler

Microsoft Group Policies knowledge

IP networking understanding

Education

MCSE or Windows Server Hybrid Administrator

Azure Fundamentals AZ900

Tools

VMware ESXi

Microsoft SCCM

Citrix Cloud

Cisco networking

Fortigate firewalls

Job description

Overview

Location: Newton Aycliffe, Durham, United Kingdom

Job ID: R0094316

Date Posted: 2025-09-26

Company Name: HITACHI RAIL LIMITED

Profession (Job Category): IT, Telecom & Internet

Job Schedule: Full time

Remote: No

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description

Job title: IT Infrastructure Engineer

Location: Ludgate Hill, London or Newton Aycliffe (Hybrid)

Salary: Between £55,000 - £65,000 DOE

Your new role

Here at Hitachi Rail we have a unique opportunity for an experienced IT Infrastructure Engineer who will provide technical support for all IT Infrastructure related services including Servers, Infrastructure applications, VMware ESXi, vCenter, Citrix, Trellix, Ivanti & Zscaler ZIA & ZPA.

As an IT Infrastructure Engineer you will also utilise technical skills and experience to resolve new or unforeseen problems, support the Infrastructure team on Incident, problem management and change management of related activities as well as deployment of security updates and fixes to all servers and infrastructure components to mitigate security vulnerabilities, in order to maintain cyber security compliance.

Other key responsibilities include:

• Using Tenable One/Nessus Manager reports to identify and resolve security vulnerabilities

• Hardening activities to ensure server and infrastructure base applications comply with cyber security policies and in line with cyber essentials + certification

• As a secondary responsibility there are opportunities to assist infrastructure team in related activities, such as DHCP, DNS, Zscaler ZIA & ZPA, monitoring, asset management, Cisco networking, firewall administration, Mitel telephony and many more

• Work with other colleagues, group company services and third-party providers to ensure business services are delivered in a timely and reliable manner

• To be aware of, and actively promote and implement Hitachi’s ethos, culture and values.

• To adhere to the Hitachi Rail Europe’s Equal Opportunities Policy.

• To comply with and implement Hitachi Rail Europe’s Health and Safety policy.

• To undertake any other reasonable duties and responsibilities as may be required

• Occasional travel to other company sites to assist in problem resolution as required and deployment of New hardware installations or upgrades.

About you

Essential

• Strong Interpersonal skills, ability to communicate to business managers

• Experience in providing support for Infrastructure systems in a multi-site organisation (> 500 persons)

• Good experience of supporting, patching and administration of Windows servers in an enterprise environment

• Experience in supporting hardware virtualisation, particularly VMware

• Experience in supporting products such as Trellix security, Microsoft SCCM, Ivanti security controls

• Experience in supporting Citrix products including Citrix Cloud, VDA’s and VDI’s

• Working knowledge of Zscaler ZIA, ZPA, branch connectors

• Good understanding of Microsoft Group Policies, DHCP, DNS and DFS

• Good understanding of IP networking

Desirable

• MCSE or Windows Server Hybrid Administrator

• Azure Fundamentals AZ900

• Experience in supporting Redhat Linux servers

• Experience of working with Cisco switches

• Experience of supporting Fortigate firewalls, creation of firewall rules, VPNs, DMZs etc

• Experience of Cisco WIFI technologies

• Experience of working with Azure and AWS

What we offer

We value the importance of all of our employees, if you would like to join our fantastic organisation you could be entitled to:

• Competitive salary

• Annual Performance bonus paid on discretionary basis.

• 25 days holiday

• Pension scheme with contributions up to 9%

• Private medical insurance

• Personal Accident insurance

• Group Income protection

• Group Life Insurance

• Employee Assistance Programme

We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.

#LI-GF1

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at 2025-09-26.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail