IT Field Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Southampton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company is seeking IT Field Engineers in Southampton. This role involves installation support, technical troubleshooting, and managing incidents for public sector customers. The position offers a company vehicle, medical insurance, and a supportive work environment that values diversity and development.

Benefits

Company Vehicle

Medical Insurance

34 days holiday including public holidays

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema, restaurants, and shopping

Qualifications

• Experience assisting with installation of equipment and materials.
• Ability to manage open incidents and oversee workflow.
• Knowledge of network infrastructure products and PCs.

Responsibilities

• Assist with installation of equipment under guidance.
• Provide technical support for installed solutions.
• Review and manage open incidents daily.

Skills

Technical support experience

IP networking experience

Problem Management

Job description

The job description provided contains relevant information about the role, company, and benefits. However, it has some issues with formatting and clarity that can be improved for better readability and professionalism.

Below is a refined version with improved structure, consistent formatting, and removal of irrelevant or confusing elements:

IT Field Engineer (Previous Relevant Experience Required) - Southampton

Client:

Telent

Location:

Southampton, United Kingdom

Job Category:

Other

EU Work Permit Required:

Yes

Job Views:

10

Posted:

25.05.2025

Expiry Date:

09.07.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the United Kingdom. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin when required.

This is a great opportunity to work for a company that delivers services to public sector customers and plays a vital role in safety and emergency response.

We want to hear from you if you have:

• Experience assisting with the installation of equipment and materials, following contract manuals and procedural documents to meet quality and time standards under the guidance of a Project Lead Engineer or Field Engineer.
• Technical support experience for installed solutions, including break/fix support.
• Experience escalating issues to Problem Management for ongoing incidents.
• Ability to review and manage open incidents daily, overseeing your workflow and utilization.
• Ideally, IP networking experience and knowledge of network infrastructure products and PCs.

What Telent Offers:

A career at Telent offers opportunities across sectors, roles, and technologies. We support your development, learning, and impact. We value diversity and an inclusive culture where everyone can thrive.

Benefits include:

• Company Vehicle
• Medical Insurance
• 34 days holiday including public holidays, with options to buy or sell days
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through Telent Rewards

About Telent:

Telent is a leading technology company specializing in the design, build, support, and maintenance of mission-critical communications and digital infrastructure across the UK. Our work helps connect communities and improve everyday life. Join our team of over 3,000 dedicated professionals committed to excellence.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-Focused

#LI-Hybrid #TJ-Hybrid