IT Field Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Bournemouth; On-site; GBP 30,000 - 45,000; Full time

Job summary

JR United Kingdom is seeking an IT Field Engineer to join their team in Bournemouth. This role involves assisting with installations, providing technical support, and managing incidents related to network infrastructure. The position offers a chance to work with a leading technology company focused on public sector services and community safety.

Benefits

Company Vehicle

Medical insurance

34 days holiday

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema and restaurants

Qualifications

• Experience with IP and network infrastructure products.
• Ability to assist in installations and provide technical support.
• Garda clearance eligibility required.

Responsibilities

• Assist with installation of equipment and materials.
• Provide technical break/fix support for installed solutions.
• Manage and escalate incidents as needed.

Skills

Technical break/fix support

Installation of equipment

Network infrastructure knowledge

Job description

IT Field Engineer (Previous Relevant Experience is Required), Bournemouth

Client: Telent

Location: Bournemouth, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 10

Posted: 25.05.2025

Expiry Date: 09.07.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin when needed.

This is a great opportunity to work for a company that delivers services to public sector customers and plays a part in keeping the country safe and saving lives.

We want to hear from you if you have the following experience:

• Assisting with the installation of equipment and materials using the latest contract manuals and procedural documents to the required standards of quality and time under the guidance of the Project Lead Engineer / Field Engineer.
• Providing technical break/fix support for customers' installed solutions.
• Escalating issues via Field Engineer / Senior Engineer to Problem Management for ongoing repetitive incidents of similar nature.
• Reviewing open incidents daily for your region, actively managing your workflow and utilization to close incidents.
• Ideally, IP experience and knowledge of working on network infrastructure products / PCs.

Telent - What we offer:

A career at Telent can span sectors, roles, technologies, and customers, providing opportunities to develop, learn new skills, and make an impact. We are growing, and we rely on our committed team to deliver.

We foster an inclusive culture that values diversity and encourages everyone to be themselves and thrive at work.

The additional benefits include:

• Company Vehicle
• Medical insurance
• 34 days holiday, including public holidays, with options to buy or sell five days annually
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in design, build, support, and maintenance of mission-critical communications and digital infrastructure in the UK. Our work helps connect communities using the latest technology and innovation. Join us to make a real impact and fulfill your potential as part of a team of over 3,000 dedicated professionals.

Brilliance brought together.

Our values and behaviors include:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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