IT Field Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Basingstoke; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company is seeking a Field Technician to join their team, focusing on IT support and installation in the Republic of Ireland. This role involves working with public sector customers and contributing to national safety efforts. The ideal candidate will have technical support experience and knowledge of network infrastructure. Benefits include a company vehicle, medical insurance, and a pension scheme.

Benefits

Company Vehicle

Medical insurance

34 days holiday including public holidays

Company pension scheme

Family-friendly policies

Occupational health and wellbeing support

Discounts through Telent Reward scheme

Qualifications

• Experience assisting with installation of equipment and materials.
• Technical support experience for installed solutions.
• Ideally IP knowledge and experience with network infrastructure.

Responsibilities

• Follow contract manuals and procedures to standards of quality.
• Daily review and management of open incidents and workflow.
• Escalate ongoing incidents to Problem Management.

Skills

Technical support

Installation assistance

IP knowledge

Job description

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Client:

Telent

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

16.05.2025

Expiry Date:

30.06.2025

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Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need to qualify for Garda clearance and be willing to travel to customer sites and our head office in Dublin as needed.

This is a great opportunity to work for a company delivering services to public sector customers and to contribute to national safety and life-saving efforts.

We want to hear from you if you have:

• Experience assisting with the installation of equipment and materials, following contract manuals and procedures to standards of quality and timeliness under the guidance of the Project Lead Engineer / Field Engineer.
• Technical support experience for installed solutions, including break/fix support.
• Escalation experience to Problem Management for ongoing incidents.
• Daily review and management of open incidents, workflow, and utilization.
• Ideally IP knowledge and experience with network infrastructure products and PCs.

What Telent offers:

A career with Telent offers opportunities across sectors, roles, and technologies, fostering skill development and impact. We support an inclusive culture that values diversity and individual authenticity.

Benefits include:

• Company Vehicle
• Medical insurance
• 34 days holiday including public holidays, with options to buy or sell days
• Company pension scheme
• Family-friendly policies
• Occupational health and wellbeing support
• Discounts through Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in mission-critical communications and digital infrastructure support, supporting communities and connecting people. Join our team of over 3,000 dedicated professionals committed to excellence.

Our values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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