IT Field Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Portsmouth; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company is seeking an IT Field Engineer in Portsmouth to support public sector clients. The role involves installation assistance, technical support, and contributing to critical digital infrastructure projects. Ideal candidates will have experience with IP networks and a commitment to customer service.

Benefits

Company Vehicle

Medical Insurance

34 days holiday including public holidays

Company pension scheme

Family-friendly policies

Occupational health and wellbeing support

Discounts via Telent Reward scheme

Qualifications

• Demonstrable experience in technical support and installation.
• Knowledge of IP networks and network infrastructure products preferred.

Responsibilities

• Assist with equipment installation and provide technical support.
• Manage workflow and close tickets efficiently.

Skills

Technical Support

Installation Assistance

Problem Management

IP Networks Knowledge

Job description

The provided job description contains relevant information but requires better formatting and clarity for improved readability and professionalism. Here is a refined version:

IT Field Engineer (Previous Relevant Experience Required) - Portsmouth, Hampshire

Client:

Telent

Location:

Portsmouth, Hampshire, United Kingdom

Job Category:

Other

EU Work Permit Required:

Yes

Job Views:

10

Posted:

25.05.2025

Expiry Date:

09.07.2025

Job Description:

Field Technician

We are seeking IT Field Engineers to join our team in the Republic of Ireland. Candidates must qualify for Garda clearance and be willing to travel to customer sites and our head office in Dublin as needed.

This role offers an excellent opportunity to work with a company serving public sector clients, contributing to national safety and life-saving initiatives.

Ideal candidates will have demonstrable experience in:

• Assisting with the installation of equipment and materials, following contract manuals and procedural standards, under supervision.
• Providing technical support for installed solutions, including break/fix support.
• Escalating issues to senior engineers and problem management for recurring incidents.
• Reviewing open incidents daily, managing workflow, and closing tickets efficiently.
• Knowledge of IP networks, network infrastructure products, and PCs is preferred.

What we offer at Telent:

A diverse career across sectors, roles, and technologies with opportunities for growth, learning, and impact. We foster an inclusive culture that values diversity and innovation.

• Company Vehicle
• Medical Insurance
• 34 days holiday including public holidays, with buy/sell options
• Company pension scheme
• Family-friendly policies
• Occupational health and wellbeing support
• Discounts on cinema, dining, and shopping via Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in design, build, support, and maintenance of critical digital infrastructure across the UK. We connect communities and enable digital transformation, with over 3,000 dedicated employees committed to excellence.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

#LI-Hybrid #TJ-Hybrid