IT Field Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Reading; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a leading technology company as an IT Field Engineer in Reading. This role involves installation, technical support, and managing customer solutions. You'll work in a diverse team, contributing to critical communications infrastructure while enjoying benefits like medical insurance and a company vehicle.

Benefits

Company vehicle

Medical insurance

34 days holiday

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema and shopping

Qualifications

• Demonstrable experience in installation and technical support.
• Knowledge of network infrastructure products.

Responsibilities

• Assist with the installation of equipment and materials.
• Provide technical break/fix support for customers.
• Manage workflow and close out incidents.

Skills

Technical Support

Installation

Problem Management

IP Experience

Job description

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IT Field Engineer (Previous Relevant Experience is Required)

Client: Telent

Location: Reading, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

16.05.2025

Expiry Date:

30.06.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin when needed.

This is a great opportunity to work for a company that delivers services to public sector customers and plays a part in keeping the country safe and saving lives.

We want to hear from you if the following describes you:

Demonstrable experience of:

• Assisting with the installation of equipment and materials using the latest contract manuals and procedural documents, adhering to quality and time standards under the guidance of the Project Lead Engineer / Field Engineer.
• Providing technical break/fix support for customers' installed solutions.
• Escalating issues via Field Engineer / Senior Engineer to Problem Management for ongoing incidents of similar nature.
• Reviewing open incidents daily for your region, actively managing your workflow and utilization to close out incidents.
• Ideally, IP experience and knowledge of working on network infrastructure products and PCs.

Telent - What we offer:

A career at Telent can span sectors, roles, technologies, and customers, offering opportunities to develop, learn new skills, and make an impact. We are growing and rely on our committed team to deliver results.

We foster an inclusive culture that respects and values differences and celebrates diverse ideas. We want everyone to feel they can be themselves and thrive at work.

The additional benefits include:

• Company vehicle
• Medical insurance
• 34 days holiday, including public holidays, with options to buy or sell five days annually
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in design, build, support, and maintenance of mission-critical communications and digital infrastructure across the UK. Our work helps connect communities using the latest technology and innovation. Joining us offers the chance to make a real impact and fulfill your potential as part of a team of over 3,000 dedicated professionals.

Brilliance brought together.

Our values and behaviors include:

• Be inclusive
• Take responsibility
• Collaborate
• Be customer-focused

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