IT & Data Support Specialist (Hybrid, UK)

VoCoVo; Shipton-under-Wychwood, Cheltenham; Hybride; GBP 32 000 - 38 000; Plein temps

Avantages offerts par ce poste

25 Days Holiday + Bank Holidays

Private Medical Insurance

Cycle to Work Scheme

Pension 5% employer contribution

Apple MacBook and accessories

Training & development opportunities

Company organised events

Life Assurance — 4x basic pay

Résumé du poste

VoCoVo, a UK-based specialist in retail communications, seeks an IT Administrator to support end-user IT across multiple locations. You will manage hardware, networking gear, printers and day‑to‑day IT operations to empower teams and deliver seamless service.

The role is hybrid with 3 days onsite per week, alternating between Shipton-under-Wychwood and Cheltenham offices. You’ll handle Google Workspace, Microsoft 365, Azure AD and hardware deployment while maintaining documentation.

Qualifications

• Excellent customer support required across multiple locations.

Responsabilités

• Provide exceptional levels of assistance to users, helping them with their IT issues and questions, ensuring smooth support for users across the major environments and apps in use at VoCoVo.
• Source, maintain and dispatch IT hardware/Laptops/PCs and printers.
• Ensure user set-up/basic configuration and timely provision of new user accounts, changing privileges when user rights need changing, and suspending or removing accounts when users leave.
• Support the local network and provide support for users and IT equipment at multiple locations.
• Ensure the asset list, IT documentation and training information are up to date.
• Assist with network change and upgrade projects, server updates and new server installations.
• Ensure the completion of IT administration tasks and provide best in class support for both users and IT equipment.

Connaissances

Customer support

Friendly attitude

Tech-forward mindset

Cloud apps experience

Printer troubleshooting

Windows maintenance

Networking basics

Microsoft 365 admin

Azure AD familiarity

VoIP exposure

Formation

IT certifications desirable

Outils

Google Workspace admin

macOS/iOS support

Microsoft 365 suite

SharePoint/Exchange Online

Azure Active Directory

Description du poste

VoCoVo, a UK-based specialist in retail communications, seeks an IT Administrator to support end-user IT across multiple locations. You will manage hardware, networking gear, printers and day‑to‑day IT operations to empower teams and deliver seamless service.

The role is hybrid with 3 days onsite per week, alternating between Shipton-under-Wychwood and Cheltenham offices. You’ll handle Google Workspace, Microsoft 365, Azure AD and hardware deployment while maintaining documentation.