IT Business Engagement & Relationship Manager

DGH Recruitment; Bedford; On-site; GBP 60,000; Full time

Job summary

A leading law firm in the United Kingdom seeks an IT Business Engagement / IT Business Relationship Manager for a permanent position. The ideal candidate will act as a main liaison between IT and various departments, ensuring strong communication and translating business needs into IT initiatives. The role offers a competitive salary of £60,000 per annum, emphasizing stakeholder engagement, process improvement, and effective communication skills.

Qualifications

• Strong stakeholder engagement and communication skills.
• Proven experience in IT business partnering, engagement, or technology consulting.
• Ability to bridge technical and non-technical conversations effectively.

Responsibilities

• Act as the main liaison between IT and internal departments.
• Identify technology needs and improvement opportunities.
• Translate business requirements into deliverable IT initiatives.
• Collaborate with stakeholders to shape the IT delivery roadmap.
• Represent business teams within IT for service issues.

Skills

Stakeholder engagement

Communication skills

IT business partnering

Process improvement

Project management

Job description

Job Description

IT Business Engagement / IT Business Relationship Manager - United Kingdom - Permanent - £60,000 per annum

A fantastic opportunity has arisen for an IT Business Engagement / IT Business Relationship Manager to join a leading law firm on a permeant basis.

Key Responsibilities

• Act as the main liaison between IT and internal departments, building strong, trusted relationships
• Identify technology needs, pain points, and improvement opportunities across legal and support teams
• Translate business requirements into deliverable IT initiatives
• Collaborate with stakeholders to shape and prioritise the IT delivery roadmap
• Represent business teams within IT for service issues, enhancements and escalations
• Work closely with Change, Training and IT Delivery teams to support technology rollout and adoption
• Ensure clear, consistent communication between TKC and business teams
• Support procurement and vendor management alongside IT leadership

Key Experience & Skills

• Strong stakeholder engagement and communication skills
• Proven experience in IT business partnering, engagement, or technology consulting
• Ability to bridge technical and non-technical conversations effectively
• Experience identifying and delivering process or service improvements
• Familiarity with IT governance frameworks and project management principles
• ITIL certification and/or e...