IT Assistant — Office-Based IT Support & Growth

CKB Recruitment Ltd; London Borough of Bromley; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

Office-based role

Mon–Fri 9am–5pm

Job summary

CKB Recruitment Ltd is recruiting an IT Assistant to join a small, supportive IT team in Chislehurst, Kent. The role offers a varied position with exposure to Microsoft 365, cybersecurity and emerging technologies, including AI and automation.

You will provide day-to-day IT support, manage user accounts and devices, and contribute to IT projects while helping to improve the technology used across the organisation. This is a full-time, office-based position.

Qualifications

• At least two years' experience in IT Support, Service Desk or IT Administration.
• Good working knowledge of Microsoft Windows and Microsoft 365.
• Experience troubleshooting hardware, software and connectivity issues.
• Confidence configuring and supporting end-user devices.
• A good understanding of IT security best practices.
• Strong communication, organisational and problem-solving skills.
• A proactive approach and ability to work independently.
• Experience with Microsoft Intune, Windows Autopilot, Entra ID, PowerShell, Power Automate or Microsoft Copilot would be advantageous.

Responsibilities

• Providing first and second-line IT support, troubleshooting hardware, software and connectivity issues.
• Supporting Microsoft 365 applications, including Exchange Online, SharePoint, Teams and OneDrive.
• Managing user accounts, licences, permissions and access requests.
• Configuring, deploying and maintaining laptops, desktops and mobile devices.
• Supporting device management through Microsoft Intune and Windows Autopilot.
• Assisting with cybersecurity, endpoint protection and IT compliance.
• Maintaining IT documentation, equipment records and support procedures.
• Supporting IT projects, technology upgrades and process improvements.
• Exploring emerging technologies, including AI, automation and Microsoft Copilot.

Skills

IT Support

Windows 10/11

Microsoft 365

Troubleshooting

End-user devices

IT security

PowerShell

Copilot / AI tools

Tools

Microsoft Intune

Windows Autopilot

Entra ID

PowerShell

Power Automate

Microsoft Copilot

Job description

CKB Recruitment Ltd is recruiting an IT Assistant to join a small, supportive IT team in Chislehurst, Kent. The role offers a varied position with exposure to Microsoft 365, cybersecurity and emerging technologies, including AI and automation.

You will provide day-to-day IT support, manage user accounts and devices, and contribute to IT projects while helping to improve the technology used across the organisation. This is a full-time, office-based position.