IT Assistant

CKB Recruitment Ltd; London Borough of Bromley; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

Office-based role

Mon–Fri 9am–5pm

Job summary

CKB Recruitment Ltd is recruiting an IT Assistant to join a small, supportive IT team in Chislehurst, Kent. The role offers a varied position with exposure to Microsoft 365, cybersecurity and emerging technologies, including AI and automation.

You will provide day-to-day IT support, manage user accounts and devices, and contribute to IT projects while helping to improve the technology used across the organisation. This is a full-time, office-based position.

Qualifications

• At least two years' experience in IT Support, Service Desk or IT Administration.
• Good working knowledge of Microsoft Windows and Microsoft 365.
• Experience troubleshooting hardware, software and connectivity issues.
• Confidence configuring and supporting end-user devices.
• A good understanding of IT security best practices.
• Strong communication, organisational and problem-solving skills.
• A proactive approach and ability to work independently.
• Experience with Microsoft Intune, Windows Autopilot, Entra ID, PowerShell, Power Automate or Microsoft Copilot would be advantageous.

Responsibilities

• Providing first and second-line IT support, troubleshooting hardware, software and connectivity issues.
• Supporting Microsoft 365 applications, including Exchange Online, SharePoint, Teams and OneDrive.
• Managing user accounts, licences, permissions and access requests.
• Configuring, deploying and maintaining laptops, desktops and mobile devices.
• Supporting device management through Microsoft Intune and Windows Autopilot.
• Assisting with cybersecurity, endpoint protection and IT compliance.
• Maintaining IT documentation, equipment records and support procedures.
• Supporting IT projects, technology upgrades and process improvements.
• Exploring emerging technologies, including AI, automation and Microsoft Copilot.

Skills

IT Support

Windows 10/11

Microsoft 365

Troubleshooting

End-user devices

IT security

PowerShell

Copilot / AI tools

Tools

Microsoft Intune

Windows Autopilot

Entra ID

PowerShell

Power Automate

Microsoft Copilot

Job description

IT Assistant / IT Support Technician

Chislehurst, Kent | Up to £26,000 | Full-Time, Office-Based

Are you an enthusiastic IT professional looking for a varied role where you can develop your technical skills and become an important part of a growing business?

CKB Recruitment is working with an established business based in Chislehurst, Kent, which is looking to recruit an IT Assistant to join its team.

This is a fantastic opportunity for someone with existing IT support experience who wants to broaden their knowledge across Microsoft 365, cybersecurity, device management and emerging technologies, including AI and automation.

You’ll be joining a small, supportive IT team where you’ll play an important role in keeping the business running smoothly while helping to improve the technology used across the organisation.

The Opportunity

Reporting to the IT Manager, you’ll provide day-to-day technical support to colleagues while assisting with the administration and development of the company's IT systems.

Your responsibilities will include:

• Providing first and second-line IT support, troubleshooting hardware, software and connectivity issues.
• Supporting Microsoft 365 applications, including Exchange Online, SharePoint, Teams and OneDrive.
• Managing user accounts, licences, permissions and access requests.
• Configuring, deploying and maintaining laptops, desktops and mobile devices.
• Supporting device management through Microsoft Intune and Windows Autopilot.
• Assisting with cybersecurity, endpoint protection and IT compliance.
• Maintaining IT documentation, equipment records and support procedures.
• Supporting IT projects, technology upgrades and process improvements.
• Exploring emerging technologies, including AI, automation and Microsoft Copilot.

What We're Looking For

We're keen to speak with candidates who have a solid foundation in IT support and are enthusiastic about developing their technical knowledge.

You’ll ideally have:

• At least two years' experience in IT Support, Service Desk or IT Administration.
• Good working knowledge of Microsoft Windows and Microsoft 365.
• Experience troubleshooting hardware, software and connectivity issues.
• Confidence configuring and supporting end-user devices.
• A good understanding of IT security best practices.
• Strong communication, organisational and problem-solving skills.
• A proactive approach and the ability to work independently.
• Experience with Microsoft Intune, Windows Autopilot, Entra ID, PowerShell, Power Automate or Microsoft Copilot would be advantageous, although not essential.

Above all, we're looking for someone reliable, personable and keen to learn, who can contribute from day one while continuing to develop their skills.

What's on Offer?

Starting salary up to £26,000, depending on experience.

• 25 days' annual leave.
• Monday to Friday, 9am–5pm.
• A varied position offering exposure to multiple areas of IT.
• Opportunities to develop skills in Microsoft 365, cybersecurity and emerging technologies.
• Support from an experienced IT Manager.
• Involvement in technology improvement projects.

Location and Working Arrangements

Location: Chislehurst, Kent, BR7 6AG.

Hours: Monday to Friday, 9am–5pm.

Working arrangement: Fully office-based, five days per week.

Please note: This position does not offer hybrid working, working from home or alternative working hours.

All applications will be treated in the strictest confidence.