IT Apprentice

Baily Garner LLP; London; Hybrid; GBP 18,000 - 25,000; Full time

Job summary

Baily Garner LLP is seeking an enthusiastic IT Apprentice to kick-start your career in a supportive environment. As an apprentice, you'll gain hands-on experience while assisting with IT maintenance and support. This role is perfect for someone eager to learn and adapt to new technologies, offering flexible working and opportunities for professional development.

Benefits

Flexible working hours

Hybrid working

23 days annual leave

Medicash health plan

Life assurance cover

Biannual salary reviews

Professional development scheme

Sponsorship of professional fees

2 paid corporate social responsibility days

Take your birthday off!

Qualifications

• Strong written and oral English skills essential.
• 5 GCSE's (9-4 A*-C) required.
• Passion for IT and willingness to learn.

Responsibilities

• Assist in maintaining IT and network systems.
• Resolve IT Helpdesk queries within service standards.
• Configure and test workstations and software.

Skills

Strong written and oral English Skills

Interpersonal skills

Ability to work under pressure

Willingness to learn

Education

5 GCSE's 9-4 (A*-C)

Tools

Microsoft Active Directory

Windows Server

MS Office

Job description

Job Title: IT Apprentice

Location: Eltham

Kick-start Your IT Career with Baily Garner

Are you enthusiastic, eager to learn, and passionate about IT? Baily Garner is seeking a motivated IT Apprentice to help drive our digital transformation agenda while gaining hands-on experience in a collaborative, forward-thinking environment.

Who are Baily Garner?

With nearly 50 years of experience, Baily Garner LLP is a leading multidisciplinary construction consultancy with over 250 employees and offices in Eltham, Manchester, and Birmingham-delivering national coverage. We provide a full suite of services including Architecture, Building Surveying, Quantity Surveying, Project Management, M&E Engineering, Sustainability Consulting, and more.

Our purpose is to positively impact people's lives. We achieve this by delivering exceptional service and creating opportunities that make a real difference-for our clients, end users, our people, and the planet.

What You'll Do:

• Assist, support, administer and maintain all end user IT and some network and infrastructure hardware and software triaging, diagnosing and resolving any issues, and involving 3rd parties where necessary
• Triage, administer and resolve IT Helpdesk queries and issues, closing out within agreed service standards and reporting performance.
• Configure/build/test hardware (workstations)
• Monitor system network reporting and escalating issues where appropriate
• Liaise with IT support organisations and suppliers for equipment and licence ordering and management.
• Review, manage and maintain Printer fleet and resolve print related issues.
• Manage and maintain telephone and mobile communication equipment and resolve all related issues.
• Maintain the IT integration of all other electronic 'devices'.
• Support the setting up users on domains, printer setups, hardware builds / installations and IP networking
• Install, configure and troubleshoot the Microsoft suite of products, specifically Microsoft Active Directory, DNS, DHCP and Terminal Services, Microsoft Desktop, Windows Server and Exchange experience, Microsoft operating systems (Windows 7/10 and Servers) MS Office under appropriate supervision. Assist and participate in the IT and telecommunication elements of business driven office moves and re-organisations.
• Undertake an IT Apprenticeship qualification
  
  

What We're Looking For:

• Strong written and oral English Skills
• 5 GCSE's 9-4 (A*-C)
• Ability to maintain high performance under pressure
• Strong interpersonal skills
• Willingness to continually expand your knowledge and adapt to evolving technologies
  
  

Why Join Us?

Baily Garner offers the ideal environment for growth, providing real-world experience with cutting-edge technologies and the chance to work on transformative projects. You'll be part of a supportive, dynamic team that values innovation and personal development.

We offer a highly competitive package and this position has the potential for the right candidate to develop in the organisation and grow with us through ongoing training and development opportunities.

Benefits Package:

• Flexible working hours (choice of start and finish times based around a 7.25 hour working day, core hours between 10am-4.15pm)
• Hybrid working (potential to work from office and home)
• 23 days annual leave plus bank holidays
• Medicash health plan
• Life assurance cover (4 x times annual salary) for all colleagues
• Take your birthday off!
• Buy/Sell Annual Leave
• Biannual salary reviews
• Professional development scheme
• Sponsorship of professional fees
• 2 paid corporate social responsibility days
  
  

Timescales:

Vacancy Closing Date: 30 June 2025

Shortlisting: Week commencing 30 June 2025

Interviews: Week

Start Date: End of July/Early August 2025

If you're ready to take the first step in your IT career, apply today to become part of Baily Garner's digital transformation journey!

Please apply with CV and covering letter detailing why you believe you are suitable for the role.

Baily Garner LLP are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity/paternity needs.

We are committed to ensuring a fair and inclusive recruitment process. If you require any reasonable adjustments to be made at any stage, please let us know.

Example: If you need additional time for assessments, require materials in an alternative format, or need a different interview setting, please inform us, and we will make the necessary arrangements.