ICT Apprentice

Getting In Limited; London; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading data and marketing services provider is seeking an ICT Apprentice to assist with IT support tasks. The role includes setting up user accounts, providing troubleshooting help, and managing equipment stocks. The position will provide formal training and valuable experience in a dynamic environment.

Responsibilities

• Assisting with setting up new users' accounts and profiles.
• Providing support for Microsoft Office and other platforms.
• Diagnosing hardware/software faults and solving technical problems.

Skills

IT skills

Attention to detail

Administrative skills

Team working

Initiative

Job description

What do you want to search? Keyword Apprenticeship Type Location

ICT Apprentice

, Apply From: 18/06/2025

Learning Provider

Delivered by LDN APPRENTICESHIPS LTD

Employer

PROFUSION MEDIA LTD

Vacancy Description

• Setting up new users' accounts and profiles, ensuring that they know how to log in and dealing with password issues and inducting new users, as part of the onboarding process
• Offering support for the Microsoft Office bundle, Microsoft Teams and Office 365 platform
• Installing and configuring Windows and Mac computer systems, network equipment, printers and scanners
• Diagnosing hardware/software faults and solving technical problems either on the phone, using remote support software or face to face
• Ensuring security updates are applied
• Building and maintaining Framework laptops
• Monitoring and maintaining computer systems and networks
• Maintaining records of software licenses
• Managing stocks of equipment, consumables and other supplies
• Updating company knowledge base documents describing common issues to enable people to troubleshoot their issues themselves
• Identify internal training requirements
• Troubleshooting internet email delivery issues and working with service providers
• Assisting with day-to-day IT duties
• Any other ad hoc duties the role may reasonably require

Key Details

Vacancy Title

ICT Apprentice

Employer Description

Profusion is a leading provider of data and marketing services, ranging from consultancy advice through to the creation and execution of innovation projects and marketing campaigns. They support SMEs and blue-chip companies to make the best use of their data to help increase revenue. They specialise in helping retailers, FMCGs, SMEs and financial services businesses to grow using the power of data science.

Vacancy Location

41 Luke Street EC2A 4DP

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000326218

Key Dates

Apply From

18/06/2025

Closing Date For Applications

2025-07-10 23:59:59

Interview Begin From

Possible Start Date

2025-09-30 00:00:00

Training

Training to be Provided

To meet the requirements of the Level 3 Information Communications Technician apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:

• Formal training, including online learning and internal learning events
• 1-2-1s with your coach and line manager
• Observing and shadowing colleagues
• Writing up learning reflections for your portfolio

Learning Provider

LDN APPRENTICESHIPS LTD

Skills Required

IT skillsAttention to detailAdministrative skillsTeam workingInitiative

Apply Now