IT Apprentice

Tribeca; Sittingbourne; On-site; GBP 15,000 - 20,000; Full time

Job summary

Tribeca, a rapidly growing IT company, is seeking an enthusiastic IT Apprentice in Sittingbourne. This role involves answering client queries, resolving IT issues, and gaining a Level 3 qualification in Information Communications Technology through hands-on experience and internal training, setting a solid foundation for a career in IT.

Qualifications

• GCSE or A Level in IT advantageous but not essential.
• Must have enthusiasm and commitment to learn.
• Seeking candidates willing to gain a Level 3 qualification as an Information Communications Technician.

Responsibilities

• Answering calls and emails from clients.
• Resolving IT problems alongside experienced team members.
• Configuring and maintaining switches, routers, VLANs, firewalls, servers, and PCs.

Skills

Enthusiasm

Commitment to learn

Education

GCSE or A Level in IT

Tools

Active Directory

Microsoft Exchange & 365

Microsoft Servers

Virtualisation (VMware, vSphere, HyperV)

Office Operating Systems

Job description

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Build your IT career at the fastest growing IT company in Kent

As an IT Apprentice you will be joining our First Line team, who are responsible for answering calls and emails from our clients

You’ll sit with experienced members of the team who will give you tasks to do and teach you about our clients systems, and how to resolve their IT problems.

During your apprenticeship you will be answering the phone and resolving issues yourself. You will be using the IT knowledge that you will gain at college, on the job, and through our internal training programme.

You’ll also visit London sites , helping with office moves and projects as they come up. Our goal is to give you the training you need to earn a place on our first line team.

You’ll be trained by our internal trainer in a block learning format, and within 12 months, gain a Level 3 qualification as an Information Communications Technician.

While in the role you will gain exposure to:

• Active Directory
• Microsoft Exchange & 365
• Microsoft Servers
• Virtualisation (VMware, vSphere, HyperV)
• Office Operation Systems

You will learn how to configure & maintain:

• Switches
• Routers
• VLANs
• Firewalls
• SANs
• Servers
• PCs

We have a track record of apprentices staying with us for the long run and establishing their careers.

It is advantageous to have a GCSE or an A Level in IT, but not essential. What’s most important is your enthusiasm and commitment to learn.

If you would like to apply then Please click ‘apply now’. We would love to see your cv.