Apprentice Administration Assistant

Nhs-1; Sutton-in-Ashfield; On-site; GBP 14,000 - 17,000; Part time

Job summary

Nottinghamshire Healthcare NHS Foundation Trust in Sutton-in-Ashfield invites applications for an Apprentice Administrator based at the Ashfield Local Mental Health Team, Millfields Centre. The role is linked to a Level 3 Business Administrator Apprenticeship with on‑the‑job training and study time over 18 months.

The post holder provides general admin support, gains NHS experience, and will have time to complete the apprenticeship. Salary is £15,600 per year pro rata for part-time applicants.

Qualifications

• GCSE English and Maths at Grade C/4 or above.
• Keyboard/word processing experience.
• Microsoft Office software experience.

Responsibilities

• Provide general office and administration support.
• Answer the telephone, take messages, filing, photocopying, handling post.
• Communicate with staff and visitors daily and resolve issues.
• Arrange and administer meetings, book venues, prepare and distribute papers.
• Maintain administrative support systems and filing systems.
• Assist with ordering supplies and cover during staff leave to ensure service delivery.
• Record and securely store confidential information.
• Undertake annual appraisal and required training.

Skills

Keyboard/word processing

Microsoft Office

Customer care

Education

GCSE English (C/4 or above)

GCSE Maths (C/4 or above)

Job description

Employer Nottinghamshire Healthcare NHS Foundation Trust Employer type NHS Site Ashfield Local Mental Halth Team Town Sutton-in-Ashfield Salary £15,600 per annum (pro rata for part-time) Salary period Yearly Closing 29/10/2026 23:59

We fully support the use of AI and other tools to assist in writing your application. However, it's essential that the content, especially your supporting statement, is personalised and factually accurate. Your application should reflect your genuine experiences and qualifications to ensure authenticity and credibility

Job overview

Adult Mental Health have an exciting opportunity for an Apprentice Administrator to work within our admin team based at Ashfield LMHT at the Millfields Centre. The Post Holder will become fully conversant and competent in providing administrative support within the NHS. The post holders will gain a diverse administration experience supporting a variety of teams.

In addition, the post holders will be given support and time to complete a Level 3 Business Administrator Apprenticeship.

The ideal candidates would be hard working with a desire to develop into a role within the NHS.

Main duties of the job

To provide general office and administration support services.

To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, handling incoming and outgoing post, etc

To communicate with staff and visitors on a daily basis, providing support where required and working to help resolve any issues

Assist the administrative team to arrange and administer meetings, including booking venues, the preparation and distribution of papers
Under supervision produce accurate letters, reports and maintain databases etc, as required

Under supervision develop and maintain administrative support systems and manual and electronic filing systems, ensuring that systems are effective in their use and are reviewed regularly

To assist with the ordering of supplies as appropriate

Assist in the tasks and duties of other staff within the team during periods of staff leave/absence to ensure that an effective quality service is maintained at all times and contributing to the work of the team

To record and securely store information relating to confidential matters and enquiries

To undertake an annual appraisal to identify any necessary personal development required to meet the objectives of the Team, and to further develop the post-holders’ skills and role

The post-holder will be required to undertake essential training as and when required

Working for our organisation

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment

Detailed job description and main responsibilities

To contribute to the administrative work within the team.

To gain an understanding of how the team functions by providing support as required whilst gaining knowledge and experience and by undertaking training in the following:

Business Administrator Level 3 Apprenticeship

Knowledge-based off the job training will take place during the 18 months of the Apprenticeship. The Apprentice must complete 20% off the job training to be eligible for the Apprenticeship.

Please note that this post does not meet the pay level required for a Skilled worker visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

Person specification

Qualifications

• Good standard of general education to GCSE level (or equivalent) to include GCSE in English and Maths at Grade C/4 or above

Experience

• Keyboard/word processing experience
• Microsoft office software experience
• Work experience (paid or voluntary)
• Customer Care Experience

Knowledge

• Good interpersonal and communication skills
• Good organisational skills and punctual
• Conscientious with attention to detail
• Willing to learn and ability to retain information
• Knowledge of and willingness to display confidentiality

Values and Behaviours

• All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
• All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust’s expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Contractual Requirements

• Willingness to travel to a variety of bases within a defined geographical locality

Additional Information

• We reserve the right to close the post early once we have received a sufficient number of applicants.
• The Trust believes in treating everyone with dignity and respect and encourages applications from all sectors of the community. We guarantee an interview to candidates with disabilities who meet the minimum essential criteria.
• In submitting an application form, you authorise Nottinghamshire Healthcare NHS Foundation Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you. This data will be transferred using NHS Electronic Staff Record and third party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post. Should you require any further information please refer our Privacy Policy shown on the Trust website, please click here for more information.
• For eligible posts, DBS disclosures are mandatory before commencement of employment. If you are in a position that is deemed a regulated adult and/or child care role, you will not be able to start your employment until we have received a satisfactory DBS Disclosure. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Convictions which would otherwise be considered as 'spent' will also be checked as part of an Enhanced DBS Disclosure.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Laura Parkin Job title Admin Team Leader Email address [e-mail] Telephone number 07768 926934 Additional information

If you would like more information about the role please do not hesitate to get in touch.