IT Account Manager - MSP, Uncapped Commission

Confidential; Bromsgrove; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Uncapped Commission

Performance bonuses

Company pension scheme

Birthday holiday

Regular company social events

Modern office in Bromsgrove

Job summary

Confidential is seeking an IT Account Manager to nurture and grow a portfolio of existing MSP clients in the Midlands. You will act as a trusted advisor, identifying opportunities to expand services and drive revenue while coordinating with the technical team to deliver tailored IT solutions.

You will manage client meetings, proposals, and contracts, maintain CRM records and forecasts, and strive for high customer satisfaction and retention in a busy commercial environment.

Qualifications

• Minimum 3 years' experience in IT Account Management, IT Sales or MSP Account Management.
• Experience selling managed services, IT support, cloud solutions, cybersecurity or infrastructure solutions.
• Strong understanding of IT infrastructure, networking, cloud technologies and business software solutions.
• Proven ability to develop existing accounts and generate additional revenue.
• Excellent relationship-building and communication skills.
• Experience presenting proposals and negotiating contracts.
• Full UK driving licence.

Responsibilities

• Manage and develop a portfolio of existing IT MSP clients.
• Build trusted relationships with key decision makers.
• Identify and close opportunities for additional products, services and managed solutions.
• Conduct client meetings and onsite account reviews.
• Prepare proposals, quotations and business cases.
• Negotiate contracts and commercial agreements.
• Collaborate with technical teams to deliver customer solutions.
• Maintain accurate CRM records and sales forecasts.
• Ensure high levels of customer satisfaction and retention.

Job description

Confidential is seeking an IT Account Manager to nurture and grow a portfolio of existing MSP clients in the Midlands. You will act as a trusted advisor, identifying opportunities to expand services and drive revenue while coordinating with the technical team to deliver tailored IT solutions.

You will manage client meetings, proposals, and contracts, maintain CRM records and forecasts, and strive for high customer satisfaction and retention in a busy commercial environment.