Sales Account Manager IT MSP Sales

Confidential; Bromsgrove; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Uncapped Commission

Performance bonuses

Company pension scheme

Birthday holiday

Regular company social events

Modern office in Bromsgrove

Job summary

Confidential is seeking an IT Account Manager to nurture and grow a portfolio of existing MSP clients in the Midlands. You will act as a trusted advisor, identifying opportunities to expand services and drive revenue while coordinating with the technical team to deliver tailored IT solutions.

You will manage client meetings, proposals, and contracts, maintain CRM records and forecasts, and strive for high customer satisfaction and retention in a busy commercial environment.

Qualifications

• Minimum 3 years' experience in IT Account Management, IT Sales or MSP Account Management.
• Experience selling managed services, IT support, cloud solutions, cybersecurity or infrastructure solutions.
• Strong understanding of IT infrastructure, networking, cloud technologies and business software solutions.
• Proven ability to develop existing accounts and generate additional revenue.
• Excellent relationship-building and communication skills.
• Experience presenting proposals and negotiating contracts.
• Full UK driving licence.

Responsibilities

• Manage and develop a portfolio of existing IT MSP clients.
• Build trusted relationships with key decision makers.
• Identify and close opportunities for additional products, services and managed solutions.
• Conduct client meetings and onsite account reviews.
• Prepare proposals, quotations and business cases.
• Negotiate contracts and commercial agreements.
• Collaborate with technical teams to deliver customer solutions.
• Maintain accurate CRM records and sales forecasts.
• Ensure high levels of customer satisfaction and retention.

Job description

Account Manager IT Managed Services (MSP)

Bromsgrove, Worcestershire (Office & Client Sites)
£40,000 - £50,000 Base + Uncapped Commission + Bonus
Full Time Permanent

Join a Growing Midlands MSP

Value Added Recruitment is working with an established and highly regarded Managed Service Provider (MSP) experiencing continued growth across the Midlands. As a result, we are looking to recruit an experienced IT Account Manager to join our successful commercial team.

This is an excellent opportunity for a customer-focused technology sales professional who enjoys building long-term client relationships, identifying opportunities, and helping businesses maximise their investment in IT solutions and services.

Working alongside a talented technical team, you will manage an established portfolio of clients, acting as a trusted advisor while driving additional revenue through strategic account development.

The Role

As an IT Account Manager, you will be responsible for nurturing and developing existing customer relationships, identifying opportunities for additional services, and helping clients plan their future IT requirements.

You will work closely with technical consultants and support teams to deliver outstanding service whilst ensuring clients receive the most appropriate technology solutions for their business needs.

Key Responsibilities

• Manage and develop a portfolio of existing IT MSP clients
• Build trusted relationships with key decision makers
• Identify and close opportunities for additional products, services and managed solutions
• Conduct client meetings and onsite account reviews
• Prepare proposals, quotations and business cases
• Negotiate contracts and commercial agreements
• Collaborate with technical teams to deliver customer solutions
• Maintain accurate CRM records and sales forecasts
• Ensure high levels of customer satisfaction and retention

About You

We are looking for a driven, ambitious and commercially focused account manager who thrives in a client-facing environment.

Essential Skills & Experience

• Minimum 3 years' experience in IT Account Management, IT Sales or MSP Account Management
• Experience selling managed services, IT support, cloud solutions, cybersecurity or infrastructure solutions
• Strong understanding of IT infrastructure, networking, cloud technologies and business software solutions
• Proven ability to develop existing accounts and generate additional revenue
• Excellent relationship-building and communication skills
• Experience presenting proposals and negotiating contracts
• Full UK driving licence

Personal Attributes

• Self-motivated and proactive
• Professional and customer-centric
• Strong commercial awareness
• Organised and capable of managing multiple client relationships
• Positive attitude with a desire to succeed

Salary & Benefits

• £35,000 - £50,000 Basic Salary DOE
• Uncapped Commission
• Performance bonuses
• Company pension scheme
• Additional birthday holiday
• Regular company social events
• Modern office environment in Bromsgrove town centre
• Monthly team lunches and regular events

Interviews are available immediately.

If you have experience within IT sales, account management, managed services, cloud solutions, cybersecurity, infrastructure or technology consulting and are looking to join a growing MSP where your contribution will be recognised and rewarded, we would love to hear from you.