IPU Ward Clerk (Bank) – Patient Care & Admin Support

North London Hospice; Edgware; On-site; GBP 20,000 - 23,000; Part time

Job summary

North London Hospice is seeking an IPU Ward Clerk to support the Inpatient Unit. You will be the first point of contact for patients, families and visitors, providing reception duties and administering day-to-day operations.

The role involves maintaining patient records, updating electronic systems, handling phone and email enquiries, and assisting the wider team with administrative tasks. A calm, organised approach and strong communication are essential.

Qualifications

• Experience in healthcare is desirable.
• Strong organisational and communication skills.
• Ability to work in a busy healthcare environment.

Responsibilities

• Provide reception and administrative support to the Inpatient Unit.
• Maintain patient records and update electronic systems.
• Respond to telephone and email enquiries in a timely manner.

Skills

Reception duties

Administrative support

Patient records

Electronic systems

Telephone & email

Organised & compassionate

Job description

North London Hospice is seeking an IPU Ward Clerk to support the Inpatient Unit. You will be the first point of contact for patients, families and visitors, providing reception duties and administering day-to-day operations.

The role involves maintaining patient records, updating electronic systems, handling phone and email enquiries, and assisting the wider team with administrative tasks. A calm, organised approach and strong communication are essential.