Internal Sales Specialist – Quotation & Orders

Personnel Solutions (Midlands) Limited; South Normanton; On-site; GBP 28,000 - 35,000; Full time

Job summary

Personnel Solutions (Midlands) Limited in South Normanton is recruiting for an Internal Sales Coordinator. The role involves handling customer enquiries, delivering accurate quotations, and following up to secure orders, while collaborating with commercial and operations teams to ensure a smooth process from enquiry to delivery.

You’ll bring experience in internal sales, sales support or customer service, plus a proactive, organised approach and strong communication skills.

Qualifications

• Experience in internal sales, sales support or customer service.
• Confident telephone manner and strong written communication skills.
• Excellent organisation and attention to detail.
• Proactive approach to following up enquiries and quotations.
• Commercial awareness and a strong customer focus.
• Experience using CRM or ERP systems would be advantageous.

Responsibilities

• Acting as the first point of contact for customer enquiries.
• Preparing accurate quotations in line with agreed pricing.
• Proactively following up quotations to secure orders.
• Building relationships with existing customers to encourage repeat business.
• Identifying opportunities for additional services within existing accounts.
• Keeping customer, quotation and order information up to date on the CRM system.
• Liaising with internal teams to communicate customer requirements and support workload planning.
• Working towards agreed sales and customer service targets.

Skills

Internal sales

Sales support

Customer service

Telephone communication

Tools

CRM systems

Job description

Personnel Solutions (Midlands) Limited in South Normanton is recruiting for an Internal Sales Coordinator. The role involves handling customer enquiries, delivering accurate quotations, and following up to secure orders, while collaborating with commercial and operations teams to ensure a smooth process from enquiry to delivery.

You’ll bring experience in internal sales, sales support or customer service, plus a proactive, organised approach and strong communication skills.