Internal Sales Support

Liz Orpwood Recruitment Ltd; Cambridge; On-site; GBP 25,000 - 32,000; Full time

Job summary

Liz Orpwood Recruitment Ltd is seeking a customer-focused Sales Support Co-ordinator for a specialist manufacturing business. You will work with external Sales Managers and internal teams to ensure orders, quotations and deliveries are managed efficiently from start to finish.

The role involves preparing quotations, managing orders through to delivery, and handling a range of customer queries. It is easily commutable from Cambridge and surrounding towns, with a busy, varied environment.

Qualifications

• Customer service experience and a proactive approach.
• Strong attention to detail and organisational skills.
• Ability to work in a fast-paced environment and manage changing priorities.

Responsibilities

• Support external Sales Managers and customers across the UK and internationally.
• Prepare quotations and proposals to meet customer requirements.
• Manage customer orders through to delivery.
• Coordinate with Design, Production, Planning and Finance.
• Handle customer queries by phone, email and face-to-face.
• Maintain sales documentation and accurate records.
• Liaise with shipping and freight companies.
• Use CRM, ERP, MRP or similar business systems.

Skills

Customer service

Organised

Communication

Problem solving

Tools

CRM

ERP

MRP

Job description

An exciting opportunity to join a specialist manufacturing business supplying products to a diverse range of markets across the UK and worldwide. Are you a customer-focused, organised and proactive sales support co-ordinator? You’ll work closely with customers, external Sales Managers and internal departments to ensure orders, quotations and deliveries are managed efficiently from start to finish.

Responsibilities

• Supporting external Sales Managers and customers across the UK and internationally
• Preparing quotations and proposals to meet customer requirements
• Managing customer orders through to delivery
• Coordinating with Design, Production, Planning and Finance
• Handling customer queries by phone, email and face-to-face
• Managing sales documentation and maintaining accurate records
• Liaising with shipping and freight companies
• Using CRM, ERP, MRP or similar business systems

You’ll be highly organised, commercially aware and confident dealing with customers and colleagues at all levels. Attention to detail is essential, along with the ability to work effectively in a fast-paced environment and manage changing priorities. A strong customer service focus together with good problem-solving and organisational skills and a positive, team-focused approach are essential.

Experience in sales administration, sales order processing, customer service, technical support, technical sales or shipping/logistics would be advantageous.

If you’re looking for a varied role where you can build strong customer relationships, solve problems and play an important part in a successful manufacturing business,

This role is easily commutable from Cambridge, Cambourne, St Ives, Brampton, Huntingdon, Papworth Everard, St Neots, Eaton Socon, Royston, Alconbury, Sandy, Bedford, Peterborough and many more places in Cambridgeshire, Bedfordshire and Hertfordshire