Internal Sales, Exeter

ASD; Devon and Torbay; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Life assurance

Contributory pension (ASD matched 5%)

Retail and gym discounts

Cycle to work scheme

Medicash healthcare

Job summary

ASD is seeking an ambitious Internal Salesperson for our Exeter team. The role focuses on managing existing accounts, handling enquiries, preparing quotations and driving profitable sales growth from an office-based location.

You will build strong relationships through phone and email, respond to opportunities, and work with colleagues to hit sales targets while maintaining accurate records and delivering excellent customer service.

Qualifications

• Experience in internal sales, account management or sales support.
• Strong communication, relationship-building and negotiation skills.
• Commercial awareness and a target-driven approach.
• Good organisational skills and the ability to manage multiple priorities.
• Proactive and reliable with the ability to work independently or in a team.

Responsibilities

• Manage and develop existing customer accounts.
• Respond to enquiries, prepare quotations and follow up opportunities.
• Build customer relationships via telephone and email.
• Identify opportunities to increase sales, margins and profitability.
• Collaborate with External Sales to support growth and new business.
• Maintain accurate customer records and sales activity.
• Support credit control and resolve customer queries as needed.
• Achieve agreed sales targets and customer growth.

Skills

Internal sales

Account management

Customer service

CRM systems

Microsoft Office

Tools

MS Excel

CRM software

Outlook

Job description

Internal Salesperson - Exeter (EX5 1BA)

Join ASD and Accelerate Your Sales Career

ASD is one of the UK's leading metal stockholders and processing specialists, supplying steel and metal products to customers across a wide range of industries. We are committed to building strong customer relationships, delivering quality and driving profitable growth.

The Opportunity

We are looking for a commercially driven Internal Salesperson to join our Exeter team. You will manage existing customer accounts, respond to enquiries, prepare quotations and identify opportunities to increase sales and profitability.

This is an office-based role, ideal for someone who enjoys building relationships, delivering excellent customer service and working towards sales targets.

Hours: 37.5 hours per week, Monday to Friday, office based.

What You'll Be Doing

• Managing and developing existing customer accounts.

• Responding to enquiries, preparing quotations and following up opportunities to secure sales.

• Building strong customer relationships through telephone and email contact.

• Identifying opportunities to increase sales, margins and account profitability.

• Working with External Sales colleagues to support customer growth and new business.

• Maintaining accurate customer records and sales activity.

• Resolving customer queries and supporting credit control where required.

• Achieving agreed sales and customer growth targets.

What We’re Looking For

• Experience in internal sales, account management, customer service or sales support.

• Strong communication, relationship-building and negotiation skills.

• Commercial awareness and a target-driven approach.

• Good organisational skills and the ability to manage competing priorities.

• Confidence using Microsoft Office and CRM systems.

• A proactive, reliable approach and the ability to work independently and as part of a team.

Experience in the metals, industrial, manufacturing or distribution sectors would be advantageous but is not essential.

What’s In It For You?

Competitive salary, plus:

• Life assurance and contributory pension scheme, with ASD matching a 5% employee contribution.

• Retail, restaurant, gym and health club discounts.

• Holiday Trading Scheme and Cycle to Work scheme.

• Medicash healthcare plan.

• Employee Assistance Programme and financial wellbeing support.

Safety Comes First

Safety is central to everything we do. All employees are subject to pre-employment and ongoing drug and alcohol testing. ASD operates a zero-tolerance policy.