Account Manager (Exeter)

ASD Limited; Exeter; On-site; GBP 34,000 - 52,000; Full time

Benefits offered by this job

Health Assured Employee Assistance Programme

Lifetime Financial Wellbeing

Lease Cars by Salary Sacrifice

Contributory Pension

Long Service Awards

Discount cards for shops and restaurants

Job summary

A leading metal stockholder in the UK is seeking an Account Manager in Exeter to maximize sales opportunities and ensure targets are met. The successful candidate will be the first point of contact for customers, proactively pursue new business, and provide support to the external sales team. Strong customer service skills and the ability to build positive relationships are essential for success in this role. The company offers a range of benefits, including an Employee Assistance Programme and contributory pension.

Qualifications

• Proven ability to maximise sales opportunities and achieve targets.
• Strong customer service skills to build relationships.
• Experience in sales and customer database management.

Responsibilities

• Maximise selling opportunities and ensure targets are achieved.
• Pro-actively seek and pursue new business.
• Provide quotations and follow up with customers.
• Monitor active/dormant/potential conversion ratios and continually improve upon these.
• Responsible for quality and upkeep of customer database/records/reports.
• Liaise with the Sales Manager and External Sales to ensure targets are achieved.
• Provide quotations and refreshed prices to customers, and ensure that these are followed up.
• Forward any QM (none conforming system) and payment queries to the Sales Manager.
• Ensure all sales enquiries are inputted into the KliCC system.
• Checking stock and raise customer orders in line with ASD site capabilities (lead-time, stock level, processing capacity etc.).

Skills

Account management

Cold calling

Customer relations

Quotations

Target achievement

Tools

KliCC system

Job description

ASD Ltd is one of the leading metal stockholders and processing suppliers in the UK. We are renowned for supplying a diverse range of ferrous and non-ferrous products. Our extensive in-house processing portfolio in combination with our expertise enables us to deliver cost efficient metal solutions and high-quality steel products.

We are passionate about sustainability and aim to transform our industry by playing an active role in building a sustainable future for our employees, customers, community and future generations.

Based at our site in Exeter we are currently looking for an Account Manager.

Job Purpose

• Maximise selling opportunities and ensure targets are achieved.
• Be the first point of contact for day to day customers and prospects.
• Pro-actively seek and pursue new business.
• Provide internal office support to External Sales team.

Key Responsibilities

• Identify credit worthy new customers.
• Produce a programme of sales calls, both promotional and cold calls. Ensure contact with customers and prospects meet agreed targets.
• Build a positive relationship with customers to identify their needs and improve customer purchase frequency.
• Monitor active/dormant/potential conversion ratios and continually improve upon these.
• Responsible for quality and upkeep of customer database/records/reports.
• Liaise with the Sales Manager and External Sales to ensure targets are achieved.
• Provide quotations and refreshed prices to customers, and ensure that these are followed up.
• Forward any QM (none conforming system) and payment queries to the Sales Manager.
• Ensure all sales enquiries are inputted into the KliCC system.
• Checking stock and raise customer orders in line with ASD site capabilities (lead-time, stock level, processing capacity etc.).

Benefits

• Health Assured Employee Assistance Programme
• Lifetime Financial Wellbeing
• Lease Cars by Salary Sacrifice
• Contributory Pension
• Long Service Awards
• Discount cards for shops and restaurants