Internal Sales Executive – Build Relationships & Grow Orders

Gi Group UK; Leicester; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Discretionary bonus

20 days annual leave

Company pension

Employee discount

Free on-site parking

Training and development opportunities

Supportive working environment

Job summary

Gi Group UK is seeking an enthusiastic Internal Sales Executive to join our Leicester team in Beaumont Leys. This office-based role is full-time and permanent, with typical hours Monday to Friday 08:00–17:00 and a salary depending on experience plus a discretionary bonus.

You will respond to customer enquiries by phone, email and online channels, provide product information and quotes, process orders, update the CRM, and work with warehouse and logistics to ensure on-time dispatch.

Qualifications

• 1–2 years' experience in a sales, customer service, internal sales, or similar role.
• Excellent written and verbal communication skills.
• Strong organisational and time-management abilities.
• High level of accuracy and attention to detail.
• Confident using Microsoft Office, including Word, Excel, and Outlook.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• A proactive, customer-focused approach with a willingness to learn.
• Ability to work independently and as part of a team.

Responsibilities

• Responding to customer enquiries via phone, email, and online channels.
• Providing product information, pricing, and availability updates.
• Preparing accurate and competitive quotations tailored to customer requirements.
• Following up quotations to maximise sales opportunities and secure orders.
• Processing customer orders accurately and efficiently.
• Booking supplier deliveries into the ERP system.
• Coordinating with warehouse and logistics teams to ensure on-time dispatch.
• Building and maintaining strong relationships with new and existing customers.
• Supporting the external sales team with reporting, lead tracking, and administration.
• Keeping CRM records up to date and maintaining accurate sales activity data.
• Resolving customer queries and issues promptly and professionally.

Skills

Sales experience

Customer service

Internal sales

Communication skills

Microsoft Office

Time management

Attention to detail

Organisational skills

Team player

Independent work

Tools

CRM software

ERP systems

Job description

Gi Group UK is seeking an enthusiastic Internal Sales Executive to join our Leicester team in Beaumont Leys. This office-based role is full-time and permanent, with typical hours Monday to Friday 08:00–17:00 and a salary depending on experience plus a discretionary bonus.

You will respond to customer enquiries by phone, email and online channels, provide product information and quotes, process orders, update the CRM, and work with warehouse and logistics to ensure on-time dispatch.