Internal Sales Executive: Build Relationships & Grow

Adecco; West Midlands; On-site; GBP 27,000 - 32,000; Full time

Job summary

Adecco is recruiting for an Internal Sales Executive in Kingswinford. This permanent, office-based role offers a salary of £27,000–£32,000 per year. You will be the first point of contact for customers, build relationships, and manage quotations and orders.

The ideal candidate has strong communication skills, a proactive attitude, and a customer-focused mindset, with experience in customer service or sales support. Training provided to develop sales skills.

Qualifications

• Be the first point of contact for customer enquiries via phone and email.
• Build strong relationships with both new and existing customers.
• Prepare and follow up quotations.
• Support customers with product information and order updates.
• Proactively identify opportunities to generate additional sales.
• Work closely with external sales colleagues to maximise opportunities.
• Process customer orders accurately and efficiently.
• Maintain customer records and activity within the CRM system.
• Deliver exceptional customer service at every stage of the customer journey.

Responsibilities

• Be the first point of contact for customer enquiries via phone and email.
• Build strong relationships with both new and existing customers.
• Prepare and follow up quotations.
• Support customers with product information and order updates.
• Proactively identify opportunities to generate additional sales.
• Work closely with external sales colleagues to maximise opportunities.
• Process customer orders accurately and efficiently.
• Maintain customer records and activity within the CRM system.
• Deliver exceptional customer service at every stage of the customer journey.

Skills

Communication skills

Telephone manners

Relationship building

Customer focused

Organised

Team player

Microsoft Office

Willingness to learn

Sales mindset

Customer service experience

Tools

CRM system

Job description

Adecco is recruiting for an Internal Sales Executive in Kingswinford. This permanent, office-based role offers a salary of £27,000–£32,000 per year. You will be the first point of contact for customers, build relationships, and manage quotations and orders.

The ideal candidate has strong communication skills, a proactive attitude, and a customer-focused mindset, with experience in customer service or sales support. Training provided to develop sales skills.