Internal Sales Executive Daventry circa £29000 - £31000 per annum Plus Benefits Plus Bonus Ref: 0860

Rose & Young Recruitment Limited; Daventry; On-site; GBP 26,000 - 38,000; Full time

Job summary

Rose & Young Recruitment Ltd is seeking an dynamic Internal Sales Executive to join their team. You will engage with potential and existing clients to promote products and services, build relationships, and drive sales growth. The role requires excellent communication, a keen analytical mind, and experience in B2B sales.

You will work with marketing and operations to fulfil orders and achieve KPIs. If you are motivated by targets and enjoy working in a fast-paced environment, this role may be

Qualifications

• Strong communication skills and professional telephone manner.
• Commitment to delivering outstanding customer service.
• Proven drive to meet and exceed targets.
• Excellent organisation and multi-tasking abilities.
• Proactive attitude with a passion for achieving results.

Responsibilities

• Develop and maintain relationships with existing clients while pursuing new business.
• Understand client needs and provide tailored solutions.
• Use CRM to track interactions, manage leads, and update records.
• Handle customer enquiries professionally by phone and email.
• Process orders, quotations and sales transactions accurately.
• Prepare and follow up on quotations to maximise conversion.
• Provide technical product knowledge to support customer needs.
• Aim to hit daily/weekly/monthly KPIs through proactive outreach.
• Identify opportunities to cross-sell and up-sell products.
• Collaborate with marketing on targeted campaigns.
• Attend meetings and training with your manager.

Skills

Excellent communication

Customer experience focus

Sales-driven mindset

Organised and proactive

Target-driven

Job description

Our client is seeking adynamic and results-driven Internal Sales Executive to join their team. This role involves engaging with potential and existing clients to promote ourproducts and services, fostering strong relationships, and driving sales growth.The ideal candidate will possess excellent communication skills, a keenanalytical mind, and experience in B2B sales.

Responsibilities:

• Developand maintain relationships with existing clients whilst actively seekingnew business opportunities through outbound calls and emails.
• Understandclient needs and provide tailored solutions to meet their requirements.
• Utilisea CRM to track interactions, manage leads, and update client informationaccurately.
• Handlecustomer enquiries professionally via telephone, email etc, delivering anoutstanding customer experience
• Processcustomer orders, quotations, and sales transactions accurately andefficiently
• Prepareand follow up on quotations and open enquiries to maximise conversion
• Providetechnical advice and specialist product knowledge to support customerneeds
• Hitdaily/weekly/monthly KPIs by proactively contacting new and existingcustomers
• Identifyopportunities to cross-sell and up-sell products and promotions
• Buildand maintain strong, long-term customer relationships
• Workclosely with the surveying and installation teams to ensure smooth orderfulfilment and sales efficiency
• Managecustomer issues, including order queries and complaints, ensuring timelyresolution and accurate documentationMaintainaccurate records and update customer information on internal systems
• Workcollaboratively within a small, target-driven team to achieve companygoals
• Attendmeetings, training sessions, and regular one-to-ones with your manager
• Collaboratewith the marketing team to develop targeted campaigns that support salesobjectives.
• Followup on leads promptly and efficiently to maximise conversion rates.
• Maintaina thorough knowledge of product offerings, industry developments, andcompetitor activities.

Qualifications:

• Excellentwritten and verbal communication skills with a confident and professionaltelephone manner
• Astrong focus on customer experience and relationship building
• Sales-drivenmindset with enthusiasm for meeting and exceeding targets
• Organised,proactive, and capable of managing multiple priorities simultaneously.
• Aproactive attitude with a passion for achieving targets and deliveringexceptional customer service.