Internal Sales Pro | Customer-Focused Growth

Adecco; Kingswinford; On-site; GBP 27,000 - 32,000; Full time

Job summary

Adecco in Kingswinford is seeking an Internal Sales Executive to join our office-based team on a permanent, Monday to Friday basis (8.30am–5pm). The role focuses on customer service, quotations, order updates and building strong customer relationships across the sales cycle.

We value a positive, proactive attitude and excellent communication skills, with the motivation to learn and develop within a career in sales. No prior sales experience required.

Qualifications

• Excellent communication and telephone skills.
• Positive, can-do attitude and willingness to learn.
• Experience in customer service, retail, hospitality or account support is beneficial.
• Strong organisation and attention to detail.

Responsibilities

• Be the first point of contact for customer enquiries via phone and email.
• Build strong relationships with new and existing customers.
• Prepare and follow up quotations.
• Support customers with product information and order updates.
• Proactively identify opportunities to generate additional sales.
• Work closely with external sales colleagues to maximise opportunities.
• Process customer orders accurately and efficiently.
• Maintain customer records and activity within the CRM system.
• Deliver exceptional customer service at every stage of the customer journey.

Skills

Excellent communication

Telephone manners

Positive attitude

Relationship building

Customer-focused

Organisation

Basic IT skills

Willingness to learn

Customer service experience

Tools

Microsoft Office

Job description

Adecco in Kingswinford is seeking an Internal Sales Executive to join our office-based team on a permanent, Monday to Friday basis (8.30am–5pm). The role focuses on customer service, quotations, order updates and building strong customer relationships across the sales cycle.

We value a positive, proactive attitude and excellent communication skills, with the motivation to learn and develop within a career in sales. No prior sales experience required.