Internal Sales Adviser

Forrest Recruitment; Crewe; On-site; GBP 29,000 - 30,000; Full time

Job summary

Forrest Recruitment Ltd. in Crewe is seeking an Internal Sales Adviser to join a busy, growing team. You will handle outbound calls, generate new business and nurture existing accounts to drive growth.

The role is permanent, with a salary of £29,000–£30,000 DOE plus a bonus of up to £2,000. Working hours are Monday to Friday, 9am–5pm, with potential for progression within the team.

Qualifications

• Experience in telephone-based sales, telemarketing or customer service with regular outbound calls.

Responsibilities

• Make calls to new and existing customers to build relationships and find new sales opportunities.
• Follow up on enquiries and leads, understand customer needs and how the company can help.
• Identify new customers, research businesses and reach the right decision-makers.
• Maintain contact with existing customers, understand their needs and grow accounts.
• Track sales leads and update customer information in the CRM system.
• Collaborate with sales and marketing to generate new leads and business.
• Encourage customers to attend company events and exhibitions.
• Conduct market research, prepare sales reports and support admin tasks.

Skills

Telephone sales

Relationship building

Lead generation

Account development

CRM experience

MS Office

Tools

CRM system

Job description

Internal Sales Adviser, Crewe, £29,000 - £30,000 DOE + bonus of up to £2,000, Permanent

Are you confident speaking to customers over the phone, enjoy building relationships and have a natural flair for sales? We are recruiting for an Internal Sales Associate to join a successful and growing team in Crewe. This is a great opportunity for someone with experience in telephone-based sales, telemarketing or customer service who enjoys a varied role combining outbound calls, lead generation and account development. You will be responsible for contacting new and existing customers, identifying opportunities, building relationships and helping to generate new business. You'll also work closely with the wider sales and marketing teams to develop prospects and support ongoing sales activity.

• Making calls to new and existing customers to build relationships and find new sales opportunities.
• Following up on enquiries and leads, finding out what customers need and how the company can help.
• Looking for new customers, researching businesses and finding the right people to speak to.
• Keeping in touch with existing customers, understanding their needs and looking for ways to grow their accounts.
• Keeping track of sales leads and updating customer information on the company's system.
• Working with the sales and marketing teams to find new leads and bring in new business.
• Encouraging customers to attend company events and exhibitions.
• Carrying out market research, preparing sales reports and helping with general admin tasks.

We are seeking a candidate with previous experience in telephone-based sales, telemarketing, internal sales or a customer-facing role involving regular outbound calls. You will be confident, with an engaging telephone manner, and the ability to build rapport naturally. A proactive, self‑motivated approach is essential, along with the confidence to pick up the phone and generate new opportunities. IT skills, including Microsoft Office; experience using a CRM system would be an advantage.

Working hours are Monday to Friday 9am - 5pm. This is a varied role combining sales, customer relationship management and business development. If you are looking for the opportunity to develop your sales skills and build a long-term career within an established business, we would love to hear from you.