Internal Sales Executive

Wise Monkey Recruitment Ltd; England; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Salary £28k–£32k

Full-time

Mon-Fri

Development opportunities

Job summary

Wise Monkey Recruitment Ltd is seeking an Internal Sales Executive to join a busy sales team. The role blends customer service with sales, including handling enquiries, preparing quotations, processing orders and growing account value.

You will be the main contact for customers, building relationships, delivering great service and spotting opportunities to upsell where appropriate. The position is full-time, office-based, Monday to Friday with a salary of £28,000–£32,000, depending on

Qualifications

• Experience in internal sales, customer service or a trade counter environment.
• Confident telephone and written communication skills.
• A good eye for detail and the ability to work accurately with orders, figures and quotations.
• A proactive approach, with the confidence to follow up enquiries and generate additional sales.
• Good organisational skills and the ability to manage competing priorities.
• A positive, approachable attitude and a genuine desire to deliver great customer service.

Responsibilities

• Handling incoming telephone, email and trade counter enquiries, understanding customer requirements and recommending suitable products.
• Preparing quotations, following up opportunities and converting enquiries into orders.
• Building strong relationships with existing customers and supporting account growth and retention.
• Identifying opportunities to upsell and cross-sell products.
• Processing customer orders accurately, including checking pricing, quantities and delivery details.
• Liaising with purchasing and the warehouse to check stock availability and delivery timescales.
• Working closely with the wider sales team to identify opportunities and deliver excellent customer service.

Skills

Internal sales

Customer service

Communication skills

Organisational skills

Proactive attitude

Attention to detail

Tools

Trade counter experience

Job description

Internal Sales Executive

Salary: £28,000 £32,000 Full-time, Monday to Friday Office-based

Are you someone who enjoys talking to people, building relationships and turning customer enquiries into sales?

We're looking for a confident, organised and customer-focused Internal Sales Executive to join a busy and friendly sales team. This is a great opportunity for someone who enjoys a varied role, combining customer service, sales and administration, where building relationships and delivering great service go hand in hand.

You’ll be a key point of contact for customers, helping them find the right products, providing quotations, processing orders and spotting opportunities to grow sales along the way.

What will you be doing?

• Handling incoming telephone, email and trade counter enquiries, understanding customer requirements and recommending suitable products.
• Preparing quotations, following up opportunities and converting enquiries into orders.
• Building strong relationships with existing customers and supporting account growth and retention.
• Identifying opportunities to upsell and cross-sell products.
• Processing customer orders accurately, including checking pricing, quantities and delivery details.
• Liaising with purchasing and the warehouse to check stock availability and delivery timescales.
• Working closely with the wider sales team to identify opportunities and deliver excellent customer service.

What are we looking for?

We're keen to hear from people who enjoy working with customers and have a natural ability to build rapport and identify sales opportunities.

You'll ideally have:

• Experience in internal sales, customer service or a trade counter environment.
• Confident telephone and written communication skills.
• A good eye for detail and the ability to work accurately with orders, figures and quotations.
• A proactive approach, with the confidence to follow up enquiries and generate additional sales.
• Good organisational skills and the ability to manage competing priorities.
• A positive, approachable attitude and a genuine desire to deliver great customer service.

Experience within a trade, wholesale or distribution environment would be advantageous. Knowledge of their products isn't essential, as training will be provided.

What's on offer?

• Salary of £28,000 £32,000, depending on experience.
• Full-time, permanent position.
• Monday to Friday working pattern.
• A varied role within an established sales team.
• The opportunity to develop product knowledge and build long-term customer relationships.