Internal Sales

ASD; Exeter; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Life assurance

Pension scheme (5% employee) matched

Retail and restaurant discounts

Gym and health club discounts

Holiday Trading Scheme

Cycle to Work scheme

Employee Assistance Programme

Financial wellbeing support

Job summary

ASD in the United Kingdom is seeking an ambitious Internal Salesperson to join our Exeter team. You will manage and grow customer accounts, respond to enquiries, and prepare quotations while collaborating with the External Sales team to win new business and deliver an excellent customer experience.

This 37.5 hour per week, office-based role is ideal for a motivated sales professional who thrives in a fast-paced environment and enjoys building long-term customer relationships.

Qualifications

• Experience in internal sales, customer service, account management or sales support.
• Experience within metals/industrial sectors preferred but not essential.
• Strong relationship-building and negotiation skills.

Responsibilities

• Manage and develop a portfolio of existing customer accounts.
• Respond to customer enquiries and prepare accurate, competitive quotations.
• Build strong customer relationships through regular telephone and email contact.
• Identify opportunities to grow customer spend and increase account profitability.
• Proactively follow up quotations and convert opportunities into sales.
• Support External Sales colleagues to win new business.
• Deliver exceptional customer service and provide the right solutions for customer requirements.
• Develop account plans to maximise sales opportunities.
• Maintain accurate customer records and sales activity within CRM systems.
• Monitor market trends, competitor activity and emerging opportunities.
• Handle customer queries and resolve issues professionally and efficiently.
• Support effective account management, including credit control activities where required.
• Achieve agreed sales, margin and customer growth targets.

Skills

Internal sales experience

Customer service

Tools

CRM systems

Microsoft Office

Job description

Join ASD and Accelerate Your Sales Career

At ASD, we're one of the UK's leading metal stockholders and processing specialists, supplying high-quality steel and metal products to customers across a wide range of industries.

But we're more than a supplier. We're a business built on expertise, innovation and long-term partnerships, helping our customers succeed while driving positive change for our colleagues, communities and the environment. If you're motivated by building relationships, delivering outstanding customer service and growing sales, this is an opportunity to make your mark with a market leader.

The Opportunity

We're looking for an ambitious and commercially driven Internal Salesperson to join our team in Exeter (EX5 1BA).

This is a fast paced, customer focused role where you'll manage and develop customer accounts, respond to enquiries, prepare quotations and identify opportunities to grow sales. Working closely with both customers and colleagues across the business, you'll play a key role in delivering an excellent customer experience while driving profitable growth.

You'll become a trusted point of contact for your customers, building long term relationships, understanding their requirements and providing the right products and solutions to meet their needs. You'll also work closely with our External Sales team, supporting account development and helping to win new business.

This is a fantastic opportunity for a motivated sales professional who enjoys building relationships, thrives in a busy commercial environment and wants to develop a successful long-term career.

Hours: 37.5 hours per week, Monday to Friday. This is an office-based role.

What You'll Be Doing

No two days are the same, but your responsibilities will include:

• Managing and developing a portfolio of existing customer accounts
• Responding to customer enquiries and preparing accurate, competitive quotations
• Building strong customer relationships through regular telephone and email contact
• Identifying opportunities to grow customer spend and increase account profitability
• Proactively following up quotations and converting opportunities into sales
• Working closely with External Sales colleagues to support customer growth and new business opportunities
• Delivering exceptional customer service and providing the right solutions for customer requirements
• Developing account plans to maximise sales opportunities
• Maintaining accurate customer records and sales activity within CRM systems
• Monitoring market trends, competitor activity and emerging opportunities
• Handling customer queries and resolving issues professionally and efficiently
• Supporting effective account management, including credit control activities where required
• Achieving agreed sales, margin and customer growth targets

What We're Looking For

We're interested in people with the drive, resilience and commercial instinct to succeed in sales. Ideally, you'll have:

• Experience in internal sales, customer service, account management or sales support
• Experience within the metals, industrial, manufacturing or distribution sectors (preferred but not essential)
• A proven ability to build strong customer relationships and identify sales opportunities
• Strong commercial awareness and a target-driven mindset
• Excellent communication, negotiation and influencing skills
• Confidence working with figures, margins and commercial data
• Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment
• Experience using CRM systems and Microsoft Office applications
• A proactive approach with the ability to work both independently and as part of a team
• A stable employment history demonstrating commitment and reliability

What's In It For You?

We recognise that great people make great businesses. In return, you'll receive a competitive salary and a comprehensive benefits package including:

• Life assurance
• Contributory pension scheme (5% employee contribution matched by ASD)
• Retail and restaurant discounts
• Gym and health club discounts
• Holiday Trading Scheme
• Cycle to Work scheme
• Employee Assistance Programme
• Financial wellbeing support

Safety Comes First

Safety is at the heart of everything we do. As part of our commitment to maintaining a safe working environment, all employees are subject to pre-employment and ongoing drug and alcohol testing. ASD operates a zero-tolerance policy.