Internal Accounts Coordinator

Wolseley Group; Leeds; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonus potential

Health & wellbeing benefits

Cycle to Work

Job summary

Wolseley Group is seeking an Internal Accounts Coordinator for Yorkshire with hybrid working. The role focuses on reviving dormant accounts, introducing the business to new contacts, and following up on marketing leads to drive sales through our Yorkshire locations.

The role requires strong communication, telesales or customer service experience, and a proactive, relationship-building mindset to grow accounts and improve margins. Monday–Friday, 8am–5pm, 40 hours.

Qualifications

• Strong communication skills with a confident, engaging approach.
• Proven experience in telesales, customer service or similar sales environments.
• Ability to build and nurture business relationships.
• Self-motivation and a proactive mindset for spotting and developing sales opportunities.
• A positive, resilient attitude with a drive to succeed.

Responsibilities

• Re‑engaging dormant customers to rebuild relationships and restore trading activity.
• Introducing the business to new contacts within prospect accounts to spark interest and secure meetings for the sales team.
• Following up on leads generated through marketing campaigns and promotional events.
• Maintaining accurate and up‑to‑date customer information within the CRM.
• Developing both new and existing accounts to drive sales growth and improve margin.

Skills

Communication

Telesales

Relationship building

Self-motivation

Proactive mindset

Tools

CRM

Job description

Salary

Competitive Salary + Quarterly Bonus + Excellent Benefits

Internal Account Coordinator - Yorkshire (Hybrid working)

So, who are we?

We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As an Internal Accounts Coordinator, you'll be responsible for:

• Re‑engaging dormant customers to rebuild relationships and restore trading activity.
• Introducing the business to new contacts within prospect accounts to spark interest and secure meetings for the sales team.
• Following up on leads generated through marketing campaigns and promotional events.
• Maintaining accurate and up‑to‑date customer information within the CRM.
• Developing both new and existing accounts to drive sales growth and improve margin.

This is a permanent role working 40 hours per week, Monday to Friday, between 8 am and 5 pm. This role can be based at any of our locations across Yorkshire.

And here’s what we’d like you to have:

• Strong communication skills with a confident, engaging approach.
• Proven experience in telesales, customer service or similar sales environments.
• Ability to build and nurture business relationships.
• Self‑motivation and a proactive mindset for spotting and developing sales opportunities.
• A positive, resilient attitude with a drive to succeed.

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