INTERNAL ACCOUNT MANAGER

Impact Recruitment; Corby; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Exposure across sales, supply chain, and operations

Opportunity to influence customer experience

Job summary

Impact Recruitment is hiring an Internal Account Manager based in Corby, offering a hybrid work model. In this role, you will manage key customer accounts, ensuring efficient order processing and providing excellent customer service.

The position demands strong organizational skills, prior internal sales experience, and the ability to effectively communicate with multiple teams. A competitive salary of £28,000 - £30,000 per annum plus bonuses is offered, along with opportunities for professional growth.

Qualifications

• Prior internal sales experience is required.
• Ability to handle multiple priorities effectively.
• Strong communication skills across teams.

Responsibilities

• Act as the primary contact for key customers.
• Manage orders from quote to delivery.
• Coordinate with sales and supply chain teams.
• Provide proactive updates to customers.
• Handle pricing and stock-related decisions.

Skills

Organised and detail-focused

Customer relationship management

Confident with numbers and pricing

Proactive problem-solving

Good communication

Job description

£30,000+ plus bonus (paid quarterly)

Locations: Corby, Northamptonshire

Job Title: Internal Account Manager (Corby / Hybrid)

Permanent, Monday to Friday, 37.5 hours per week.

Salary: £28,000 - £30,000 per annum + bonus.

Overview

Let's be honest - most "internal sales" roles are either glorified order processing or chaotic firefighting. This one sits properly in the middle… and done well, it's genuinely a commercial role.

What You'll Actually Be Doing

• Act as the day‑to‑day contact for key customers, handling queries, updates, and problem‑solving.
• Manage orders end‑to‑end, from quote through delivery.
• Work closely with external sales and supply chain to keep everything on track.
• Proactively keep customers updated instead of waiting for them to chase.
• Handle pricing, delivery schedules and stock‑related decisions.
• Sort out invoice queries and other ad‑hoc issues.

What They're Looking For

• Organised, detail‑focused, able to juggle multiple priorities, with prior internal sales experience.
• Comfortable dealing with customers day‑to‑day and building proper relationships.
• Confident working with numbers, pricing and margins.
• Proactive problem‑solver who digs in to get issues sorted.
• Good communication across teams (sales, ops, suppliers).

What You'll Get In Return

• Trusted to manage your own workload.
• Exposure across sales, supply chain and operations.
• The chance to influence customer experience and commercial outcomes.
• A business that values proactive people, not box‑ticking.