Internal Account Manager | 1558

CPJ Recruitment; Chepstow; On-site; GBP 3,000 - 30,000; Full time

Benefits offered by this job

Profit share up to £30k

25 days annual leave plus stats

Job summary

A leading manufacturing company in Chepstow is seeking an Internal Account Manager to handle inbound calls and maintain client relationships. The ideal candidate should be a graduate or entry-level individual with strong customer service skills and excellent telephone manners. You will join a modern office environment, engaging with a friendly team while processing orders for a diverse client base. This position offers profit sharing and generous annual leave.

Qualifications

• Candidates need strong customer service skills.
• Must have relationship building qualities.
• Ability to communicate well via phone and email.

Responsibilities

• Handle inbound calls and maintain existing customer relationships.
• Process orders and upsell products.
• Provide excellent customer service to clients.

Skills

Good people skills

Good telephone manner

Well organised

Sociable personality

Education

Graduate or entry level

Job description

About the job Internal Account Manager | 1558

• Internal Account Manager role based in Chepstow
• Excellent opportunity for a graduate or entry level customer centric candidate

Internal Account Manager Chepstow (office based) NOT REMOTE

The Role of Internal Account Manager

• This is an office based / internal inbound account manager role.
• Office hours are Monday Friday 8.30pm 5.00pm.
• As internal account manager you will work as part of a dynamic, friendly team.
• The role will involve handling mostly inbound calls from existing customers that will include fabricators, contractors and manufacturing companies.
• You will manage between 50 and 80 customers maintaining existing relationships (over the phone and by email). These customers are small to medium size businesses through to corporate customers.
• You will process orders, up sell, offer best in class customer service.

The Company hiring an Internal Account Manager

Our client are a leading manufacturer of industrial products based in Chepstow (South Wales). They supply fabricators and manufacturers with essential products that are essential in production. This company have a very strong existing client base with longstanding relationships in place.

This represents an excellent opportunity for a graduate or entry level candidates with strong customer service skills. You will join the business in their modern office being part of a friendly, fun and collaborative team.

The Candidate for the Internal Account Manager

• Graduate or entry level candidate that has good people skills and natural relationship building qualities.
• Good telephone manner / able to communicate well via email.
• Well organised.
• Career minded looking to join a market leader.
• Sociable / friendly personality / jovial

The Package on offer for the Internal Account Manager

• Profit share £3k £5k in year 1 | year 2-5 £8k -£30k !!
• 25 days annual leave plus stats