Internal Account Manager

KHR - Recruitment Specialists; Aylesford; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

25 days' holiday

Bank holidays

Full training

Established team

Office-based role in Aylesford

Job summary

KHR - Recruitment Specialists is recruiting for an Internal Account Manager in Aylesford. The role is predominantly office-based, focusing on managing and growing existing accounts, building strong customer relationships and delivering high service levels.

Quarterly visits to customers help deepen understanding of their requirements, with comprehensive product and system training provided. Ideal candidates have prior internal account management experience and are comfortable learning bespoke

Qualifications

• Previous internal account management experience is the priority.
• Experience in manufacturing, water, food, ports/aviation or other B2B environments is beneficial.
• Comfortable using computer systems; willing to learn bespoke software.

Responsibilities

• Take ownership of existing customer accounts and build strong relationships.
• Identify opportunities and ensure customers receive high levels of service.
• Collaborate with internal teams to manage and develop accounts.
• Visit existing customers approximately once a quarter to strengthen relationships.

Skills

Account management

Relationship building

Commercial awareness

Target-driven

Organised

Strong communicator

Willing to learn

Job description

Internal Account Manager

Aylesford

£40,000 + Commission

25 days' holiday + bank holidays

We're looking for an experienced Internal Account Manager to join an established team based in Aylesford.

This is an exciting time to join the business. There have been some recent changes within the team, with a focus on developing the way the department operates and bringing fresh ideas and energy into an experienced, long-standing team.

You'll take ownership of existing customer accounts, building strong relationships, identifying opportunities and ensuring customers receive a consistently high level of service.

The role

This is a predominantly office-based account management position, working closely with customers and internal teams to manage and develop existing accounts.

You'll also have the opportunity to visit existing customers approximately once a quarter, helping to strengthen relationships and gain a deeper understanding of their requirements.

The business uses bespoke systems, but full training will be provided, so you don't need to have experience with specific software. You'll need to be comfortable working with systems and willing to learn.

Likewise, comprehensive product knowledge training will be provided.

What we're looking for

Previous internal account management experience is the priority. We're open-minded about the type of industry or background you come from, provided you have the right account management skills, commercial awareness and attitude.

Experience within any of the following sectors would be particularly relevant:

• General manufacturing
• Water companies
• Food manufacturing
• Ports or aviation
• Other technical, industrial or B2B environments

You’ll ideally be someone who is:

• Confident managing and developing customer relationships
• Commercially minded and comfortable working towards targets
• Organised and able to manage multiple accounts
• Comfortable using computer systems and learning bespoke software
• Proactive, adaptable and open to new ways of working
• A strong communicator who works well with colleagues and customers
• Keen to develop their product and industry knowledge

What's on offer?

• £40,000 basic salary + commission
• Commission linked to company and divisional revenue targets
• A yearly stretched target will be in place, with any missed monthly payments being recoverable at year-end where the annual target is achieved
• 25 days' annual leave + bank holidays
• Full training on products and bespoke internal systems
• Established and experienced team
• Predominantly office-based role in Aylesford
• Regular customer visits, approximately once a quarter