Internal Account Manager

SFR Recruitment Solutions Ltd.; Wolverhampton; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme

Annual profit share

Life cover

Full training and development

Long-term career opportunities

Job summary

SFR Recruitment Solutions Ltd. is seeking an Internal Account Manager in Wolverhampton. The role blends customer service, sales and account management to develop existing accounts and drive business growth.

You will build relationships, identify opportunities, and work closely with a small, supportive team to deliver excellent service and targeted solutions for customers in the manufacturing and engineering supply sector.

Qualifications

• Experience across construction, building products, industrial, engineering or technical sectors.
• Experience selling or supporting technical products and understanding customer requirements.

Responsibilities

• Build and maintain strong customer relationships.
• Manage and grow existing customer accounts.
• Identify new business opportunities.
• Prepare and follow up quotations.
• Provide excellent customer service and sales support.
• Understand customer requirements and recommend suitable products/solutions.
• Identify opportunities to increase spend across product ranges.
• Collaborate with colleagues in a hands-on team environment.

Skills

Customer service

Account management

Relationship building

Sales support

Job description

Internal Account Manager

Wolverhampton | Office-Based | Full-Time | £27,000 - £33,000 + Benefits

SFR Recruitment Solutions are supporting a well-established business within the manufacturing and engineering supply sector in the search for a Internal Account Manager.

This is an excellent opportunity to join a small, friendly and supportive team where you'll play a key role in developing customer relationships, supporting existing accounts and helping to drive business growth. The role offers a mix of customer service, sales and account management, making it ideal for someone who enjoys building relationships and getting involved in all aspects of a growing business.

We welcome applications from individuals with experience across a range of construction, building products, industrial, engineering and technical sectors. If you have experience selling or supporting technical products and enjoy understanding customer requirements and matching them with the right solution, that would be a distinct advantage.

The Role

You'll manage and develop existing customer accounts while also identifying opportunities for new business growth.

• Building and maintaining strong customer relationships
• Managing and growing existing customer accounts
• Identifying new business opportunities
• Preparing and following up quotations
• Providing excellent customer service and sales support
• Understanding customer requirements and recommending suitable products and solutions
• Looking for opportunities to increase spend across product ranges
• Working closely with colleagues as part of a hands-on team environment

About You

• Friendly, enthusiastic and personable
• Customer-focused with a consultative approach
• Commercially aware and proactive
• Confident building relationships and opening new opportunities
• Organised and adaptable
• Keen to learn and develop product knowledgeComfortable working within a small team where everyone contributes

Package

• £27,000 - £30,000 basic salary
• 25 days holiday plus Bank Holidays
• Pension scheme
• Annual profit share scheme
• Life cover and additional benefits
• Full training and development
• Long-term career opportunities

If you're looking for a varied role that combines customer service, account management and business development within a small, friendly team, we'd love to hear from you.