Internal Account Manager

Supertouch; Birmingham; On-site; GBP 28,000 - 36,000; Full time

Job summary

Supertouch is seeking an Internal Sales Account Manager in Birmingham to develop and maintain strong relationships with customers, handle inbound inquiries, and present solutions to meet their needs. You will generate B2B sales orders and coordinate with the dispatch team to ensure clear information.

Based in our Birmingham Sales Office, you will join a team serving industries across PPE and workwear sectors, focusing on new business and existing accounts with a professional, proactive approach.

Responsibilities

• Develop and maintain professional relationships with customers to meet their expectations.
• Generate B2B sales orders and coordinate with the dispatch team to ensure clarity of information.
• Conduct outbound calls to develop leads and prospects for new business.
• Sell to existing clients to maximise revenue.
• Based in the Birmingham Sales Office and report to Internal Sales Manager.

Job description

Birmingham Sales Account Manager Full Time

We are looking for a passionate Internal Sales Account Manager who will be responsible for developing and maintaining a professional relationship with customers to best meet their expectations, attending to any customer needs and acting as the main point of contact for any inbound inquiries. Interpreting customers’ requirements and presenting them with a solution, you will also generate B2B sales orders and communicate effectively with the dispatch team to ensure clarity of information.

Working as part of a business-to-business sales team focusing on building new business relationships. Conducting outbound calls to develop leads and prospects for potential new business. Contacting lapsed accounts and selling to existing clients to further maximize revenue. Based in our Birmingham Sales Office, and reporting to the Internal Sales Manager, they will be selling to a large base of customers. We work across the Industrial, Construction, Railway, Medical and Food Processing sectors.

Established in 1996, Supertouch® specialise in the manufacture and supply of quality Personal Protective Equipment (PPE) and Workwear solutions. We are based in Smethwick in the West Midlands employ over seventy staff and we pride ourselves on delivering outstanding customer service. We are renowned for the quality of our products and have a dedicated technical team that help organisations ensure their on-going compliance with all necessary British, European and International standards. Supertouch was recently identified as one of London Stock Exchange’s 1000 Companies to Inspire Britain. The award is a celebration of the UK’s fastest growing and most dynamic small and medium sized businesses.