Internal Sales Representative

Page Personnel; Birmingham; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

End of year bonus

Close to transport links

Job summary

Page Personnel is recruiting an Internal Sales Representative in Birmingham. You will handle customer enquiries by phone and email, provide clear product and pricing information, and prepare follow-up quotations to convert enquiries into orders.

You will build strong relationships with new and existing customers, process orders, and coordinate with colleagues to confirm stock and delivery details. A focus on accurate data entry and identifying sales opportunities is essential.

Qualifications

• Experience handling customer enquiries and preparing sales quotations.
• Confidence speaking with customers by phone and email.
• Strong organisation skills and ability to manage several enquiries at once.
• Accurate data entry skills for processing orders and maintaining customer records.
• The ability to follow up enquiries and identify sales opportunities.

Responsibilities

• Respond to customer enquiries by phone and email, providing clear product and pricing information.
• Prepare and follow up sales quotations to help convert enquiries into orders.
• Build positive working relationships with new and existing customers through regular contact.
• Process customer orders accurately and keep records up to date.
• Work closely with colleagues to confirm stock availability and delivery details.
• Maintain accurate customer and sales information within internal systems.
• Identify opportunities to increase sales from existing customer accounts.
• Resolve routine customer queries promptly to maintain a smooth sales experience.

Skills

Customer enquiries handling

Phone & email communication

Sales quotations

Order processing

Data entry accuracy

Opportunity identification

Job description

The organisation operates in the Industrial / Manufacturing sector in Birmingham.

Job Description

• Respond to customer enquiries by phone and email, providing clear product and pricing information.
• Prepare and follow up sales quotations to help convert enquiries into orders.
• Build positive working relationships with new and existing customers through regular contact.
• Process customer orders accurately and keep records up to date.
• Work closely with colleagues to confirm stock availability and delivery details.
• Maintain accurate customer and sales information within internal systems.
• Identify opportunities to increase sales from existing customer accounts.
• Resolve routine customer queries promptly to maintain a smooth sales experience.

The Successful Applicant

A successful 'Internal Sales Representative' should have:

• Experience handling customer enquiries and preparing sales quotations.
• Confidence speaking with customers by phone and email.
• Strong organisation skills and the ability to manage several enquiries at once.
• Accurate data entry skills for processing orders and maintaining customer records.
• The ability to follow up enquiries and identify sales opportunities.
• A practical approach to resolving customer queries.

What's on Offer

• Permanent Internal Sales Representative position in Birmingham.
• Salary of £30,000 to £35,000 dependent on the level of experience.
• End of year bonus.
• Close to transport links.

Internal Sales Representative Birmingham, England