Interim Service Centre Lead — Grow Field Ops & P&L

SF Search Partners; West Yorkshire; On-site; GBP 90,000 - 120,000; Full time

Job summary

SF Search Partners is seeking an Interim Head of Service Centre to lead and professionalise the field-based service operation for an established industrial business. You will build structure, align field teams with commercial goals and establish the service unit as a profitable, standalone entity.

You will own the P&L, drive recurring service contracts, and raise the function's profile across the organisation.

Qualifications

• Experience leading field-based engineering/service teams.
• Background in manufacturing, machinery, industrial equipment or related technical environment.
• Strong operational leadership with a clear commercial and P&L mindset.
• Experience developing service propositions and increasing recurring revenues.
• Ability to operate effectively in an interim environment and make an immediate impact.

Responsibilities

• Introduce greater operational structure, processes and accountability across the Service function.
• Join operational and commercial elements of Service for a joined-up approach to customers and delivery.
• Take ownership of the Service P&L, improving commercial performance, visibility and decision-making.
• Raise the profile of Service internally and ensure it becomes a key strategic focus.
• Develop a strategic roadmap for the function toward recurring service and maintenance contracts.
• Drive performance across installation, planned maintenance, reactive repair and broader customer support.

Skills

Field leadership

Commercial mindset

P&L management

Operations leadership

Job description

SF Search Partners is seeking an Interim Head of Service Centre to lead and professionalise the field-based service operation for an established industrial business. You will build structure, align field teams with commercial goals and establish the service unit as a profitable, standalone entity.

You will own the P&L, drive recurring service contracts, and raise the function's profile across the organisation.